Customer reviews from hp.com
HP - 906XL High-Yield Ink Cartridge - Black
Average customer rating
4.2
(672 Reviews)
Rating breakdown 672 reviews
5 Stars
469
4 Stars
63
3 Stars
30
2 Stars
22
1 Star
88
85%of customers recommend this product.
(
268 out of
315)
Customer Reviews for HP - 906XL High-Yield Ink Cartridge - Black
Posted by: Steve100
from Pittsburgh, PA
Verified Purchase:Yes
The extra capacity is really appreciated because black print is 99% of my printing.
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: erandle48
from New Hyde Park,NY
Verified Purchase:Yes
First time I had to replace ink. Was easy to do and is working well.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: gregforluck
from San Jose, CA
Verified Purchase:Yes
This is the main ink I use. And, I have to say this. It works very, very well for me!
Pros: Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: LouFeola
from Huntersville, NC
Verified Purchase:Yes
I originally ordered a 902XL black ink cartridge for my printer and received a 906XL which is compatible. A month later nothing was printing out. I don't print much and thought my printer was broke. After much research and time I decided to replace the new cartridge with the old one I had. It printed so I finally narrowed the problem to the new cartridge. After vigorously shaking the cartridge and splashing ink all over the place in finally worked. I suspect it was a very old cartridge that started drying up.
I would recommend this to a friend!
Features
2
Performance
1
Response from hp.comBy Mary, HP Care, December 7, 2018
Hi,
I am very sorry that this happened to you, especially since it required some research to get printing again. I hope to help this situation though.
Shaking a cartridge is never recommended. I am guessing that the printing resumed because some clogs in the printhead were loosened when the cartridge was removed.
Your printhead likely needs to be cleaned. Your printer should have an automatic routine to do that. Check the user guide, if you don't know how to start the cleaning.
If that helps, the printer might have been turned off using a power strip or switch. The printer should always be turned off using the power button on the printer itself. That will let the printer 'park' so that the printhead is protected from excess drying. That can cause clogs to form in the tiny nozzles that spray the ink onto the paper.
If that doesn't help, you can contact us for a replacement: hp.com/contactHP
Mary
HP Care
hp.com/support
I am very sorry that this happened to you, especially since it required some research to get printing again. I hope to help this situation though.
Shaking a cartridge is never recommended. I am guessing that the printing resumed because some clogs in the printhead were loosened when the cartridge was removed.
Your printhead likely needs to be cleaned. Your printer should have an automatic routine to do that. Check the user guide, if you don't know how to start the cleaning.
If that helps, the printer might have been turned off using a power strip or switch. The printer should always be turned off using the power button on the printer itself. That will let the printer 'park' so that the printhead is protected from excess drying. That can cause clogs to form in the tiny nozzles that spray the ink onto the paper.
If that doesn't help, you can contact us for a replacement: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Daddy Jack
from Indianapolis, In
Verified Purchase:Yes
Not much you can say about ink. It's black and functions in my HP printer flawlessly.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: joewm155
from Bakersfield, CA
Verified Purchase:Yes
Great quality ink, never had a problem with hp ink cartridges.
Pros: Affordable
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: prpliris222
from Frisco, TX
Verified Purchase:Yes
This was purchased about a month ago and I have enjoyed not changing the cartridge so many times.
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: tmjb75
from Fenton, Mi
Verified Purchase:Yes
If I don't print for 3 - 4 days, I have to clean print head and realign print head to get it to start printing non blank pages. Had no problem with 902xl cartridge.
No, I would not recommend this to a friend.
Performance
1
Response from hp.comBy Mary, HP Care, February 1, 2019
Hello,
I am sorry to hear that you are having to cope with so much cleaning. I can understand that this must be frustrating!
If cleaning helps, there is a good possibility that the printer has been turned off using a power strip or switch. The power button on the printer itself should always be used to turn it off. That will let the printer 'park' so that the printhead is protected from excess drying. That can cause clogs to form in the tiny nozzles that spray the ink onto the paper.
If the problem continues when you use the power button, you can contact us for a replacement: hp.com/contactHP
Mary
HP Care
hp.com/support
I am sorry to hear that you are having to cope with so much cleaning. I can understand that this must be frustrating!
If cleaning helps, there is a good possibility that the printer has been turned off using a power strip or switch. The power button on the printer itself should always be used to turn it off. That will let the printer 'park' so that the printhead is protected from excess drying. That can cause clogs to form in the tiny nozzles that spray the ink onto the paper.
If the problem continues when you use the power button, you can contact us for a replacement: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com