Customer reviews from hp.com
HP - 906XL High-Yield Ink Cartridge - Black
Average customer rating
4.2
(672 Reviews)
Rating breakdown 672 reviews
5 Stars
469
4 Stars
63
3 Stars
30
2 Stars
22
1 Star
88
85%of customers recommend this product.
(
268 out of
315)
Customer Reviews for HP - 906XL High-Yield Ink Cartridge - Black
Posted by: deericks
from Colorado Springs, Colorado
Verified Purchase:Yes
So far I have received 4 of the 906XL cartridges and in each case when the cartridge was taken out of the cardboard box and the plastic wrapper was removed ink began to spill all over the place out of the fill hole. I have used the 902XL cartridges with no issues.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, April 6, 2018
Hello,
I'm very sorry about this happening to you!
Please to not hesitate to contact us, for help with this, at: hp.com/contactHP
Mary
HP Care
hp.com/support
I'm very sorry about this happening to you!
Please to not hesitate to contact us, for help with this, at: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: cr60
Verified Purchase:Yes
When I went to peel off the plastic strip to load it in my printer, ink spattered everywhere. It was a mess! I had to throw it away. What a waste of money.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Home office
from California
Verified Purchase:Yes
I paid for Saturday delivery and shipment didn’t show until 3 days late! Then 2 of the 3 the xl 902 black inks were damaged and won’t operate in the print very disappointing
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, October 15, 2018
Hi,
I am sorry to hear that you had problems with both the shipment and the cartridges you received. I can well understand you being disappointed!
Please contact our product support team at 1-800-474-6836 Mon - Fri 8 AM - 9 PM (ET) Sat - Sun 8 AM - 9 PM (ET).
Mary
HP Care
hp.com/support
I am sorry to hear that you had problems with both the shipment and the cartridges you received. I can well understand you being disappointed!
Please contact our product support team at 1-800-474-6836 Mon - Fri 8 AM - 9 PM (ET) Sat - Sun 8 AM - 9 PM (ET).
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: billfrog
Verified Purchase:Yes
These things are getting way to expensive. I can buy a new printer with new ink cheaper the replacing the cartridges.
I would recommend this to a friend!
Features
5
Performance
3
Written by a customer while visiting hp.com
Posted by: BILLIE B
from TEXAS
Verified Purchase:Yes
IT DID NOT LAST LONG; NOT MANY COPIES! IT SHOULD HAVE LASTED TEN TIMES LONGER.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, January 11, 2019
Hi,
I am concerned that you had poor page yield from the cartridge. It seems that you should have been able to print more.
The estimates of pages printed are based on industry standards. How the cartridge will perform in real life situations will vary quite a bit.
Provided that the cartridge is not damaged or defective, the ink usage will determine how long it will last. High-density prints (such as photos) will require more ink, especially if the paper is highly absorbent and the environment is dry.
If you suspect there was something wrong with the cartridge, which caused the poor performance, you are always free to contact us for support anytime: hp.com/contactHP
Instant Ink might be worth a try. Many customers like our available plans. They're based on how many pages you print monthly, which can save you money. You can check out the details at: HPinstantink.com
Marco
HP Care
hp.com/support
I am concerned that you had poor page yield from the cartridge. It seems that you should have been able to print more.
The estimates of pages printed are based on industry standards. How the cartridge will perform in real life situations will vary quite a bit.
Provided that the cartridge is not damaged or defective, the ink usage will determine how long it will last. High-density prints (such as photos) will require more ink, especially if the paper is highly absorbent and the environment is dry.
If you suspect there was something wrong with the cartridge, which caused the poor performance, you are always free to contact us for support anytime: hp.com/contactHP
Instant Ink might be worth a try. Many customers like our available plans. They're based on how many pages you print monthly, which can save you money. You can check out the details at: HPinstantink.com
Marco
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
1
Ink Quality
on June 17, 2017
Posted by: Redbird4
Normally I have no problems with HP ink and have had excellent results, however this time it appears the ink is bad or something because it does not print well. It seems that the ink is old as it is very faint. This was very expense and not really happy this time.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: MirrieBina
Verified Purchase:Yes
I use to get more pages printed from my 950xl cartridges. Now i use this cartridge (906xl) but it cost more and I get less pages printed.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: xxxxxxxxxxxxxxxxxxxxxxxxx
Verified Purchase:Yes
It is February 14th, and I'm replacing a high yield cartridge that I purchased December 2, 2018. My copying and printing requirements are minimal -- and I was away for four weeks between December 2nd and February 14th.
The expense is great for a "high yield" cartridge that, seemingly, is not. But there seems to be no alternative except to seek a printer brand with less expensive cartridges. HP has us financially captive.
The expense is great for a "high yield" cartridge that, seemingly, is not. But there seems to be no alternative except to seek a printer brand with less expensive cartridges. HP has us financially captive.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, February 20, 2019
Hi there,
I am sorry that you had this experience.That does sound frustrating.
Provided that the cartridge is not damaged or defective, the ink usage will determine how long it will last. High-density prints (such as photos and graphs) will require more ink, especially if the paper is highly absorbent and the environment is dry.
That said, I have a few tips that might help lower your ink usage:
- You can use the printer's draft mode and black-only settings, whenever possible, to save ink.
- Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets the printer ‘park’ so that the cartridges are protected from excessive drying.
- Instant Ink might be worth a try. Many people like our available plans. They're based on how many pages you print. You can check out the details at: HPinstantink.com
If none of those tips work, and it seems that the low page yield was caused by a defective cartridge, you can contact us to return it: hp.com/contactHP
Mary
HP Care
hp.com/support
I am sorry that you had this experience.That does sound frustrating.
Provided that the cartridge is not damaged or defective, the ink usage will determine how long it will last. High-density prints (such as photos and graphs) will require more ink, especially if the paper is highly absorbent and the environment is dry.
That said, I have a few tips that might help lower your ink usage:
- You can use the printer's draft mode and black-only settings, whenever possible, to save ink.
- Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets the printer ‘park’ so that the cartridges are protected from excessive drying.
- Instant Ink might be worth a try. Many people like our available plans. They're based on how many pages you print. You can check out the details at: HPinstantink.com
If none of those tips work, and it seems that the low page yield was caused by a defective cartridge, you can contact us to return it: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com