Customer reviews from hp.com
HP - 906XL High-Yield Ink Cartridge - Black
Average customer rating
4.2
(672 Reviews)
Rating breakdown 672 reviews
5 Stars
469
4 Stars
63
3 Stars
30
2 Stars
22
1 Star
88
85%of customers recommend this product.
(
268 out of
315)
Customer Reviews for HP - 906XL High-Yield Ink Cartridge - Black
Posted by: My Colorful collections
from Allentown, PA
Verified Purchase:Yes
I’m happy with it. Again, the printer has what I want.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Rahmet
from Allen, TX
Verified Purchase:Yes
After paying premium prices with promised 2~4 business day delivery I got the cartilages via USPS after 10 days, and the box were all crumbled.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, August 3, 2020
Hi Rahmet,
I can understand if you are frustrated by this and I am sorry that this happened to you.
At this trying time, we are all experiencing many inconveniences. Unfortunately, having our delivery services working at a much slower pace is a big one. I regret that the company used for your delivery, damaged the box.
If any cartridge you got doesn't work correctly, please check with us about returning it. The return and exchange process is detailed at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I can understand if you are frustrated by this and I am sorry that this happened to you.
At this trying time, we are all experiencing many inconveniences. Unfortunately, having our delivery services working at a much slower pace is a big one. I regret that the company used for your delivery, damaged the box.
If any cartridge you got doesn't work correctly, please check with us about returning it. The return and exchange process is detailed at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: taker418
from chicago,il
Verified Purchase:Yes
great capacity last longer than the smaller one good value
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Quilt gal
from New York
Verified Purchase:Yes
The ink is of great quality and the service is top rate. Thanks
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Adrian Mc
from Detroit
Verified Purchase:Yes
The product came as delivered. It installed easily. I think the price was too high and maybe will shop around for a better/lower price next time.
No, I would not recommend this to a friend.
Features
3
Performance
4
Written by a customer while visiting hp.com
Posted by: Banana345
Verified Purchase:Yes
I opened the packaging and the ink leaked everywhere. All over me and just kept pumping out. i got it in the printer more then half leaked out.
Features
4
Performance
2
Response from hp.comBy Mary, HP Care, August 31, 2020
Hi,
Discovering that the cartridge is leaking has to be awful. I'm sorry about what happened to you.
It sounds like the vent never opened when the plastic wrap was removed. While leaking is more common with refills, it can also happen with a damaged or defective cartridge.
A vent near the cartridge label will normally open when the tab of the outer plastic covering is pulled completely loose and the wrap is removed from around the cartridge. That vent needs to be open to prevent the cartridge from leaking when you twist off the orange tab prior to installing the cartridge. On defective and remanufactured cartridges, you might have to clear the vent with a straight pin to prevent the leaking.
Step-by-step instructions for returning the cartridge is covered at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Discovering that the cartridge is leaking has to be awful. I'm sorry about what happened to you.
It sounds like the vent never opened when the plastic wrap was removed. While leaking is more common with refills, it can also happen with a damaged or defective cartridge.
A vent near the cartridge label will normally open when the tab of the outer plastic covering is pulled completely loose and the wrap is removed from around the cartridge. That vent needs to be open to prevent the cartridge from leaking when you twist off the orange tab prior to installing the cartridge. On defective and remanufactured cartridges, you might have to clear the vent with a straight pin to prevent the leaking.
Step-by-step instructions for returning the cartridge is covered at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Jaedee
from Alpharetta, GA
Verified Purchase:Yes
The product is excellent, gets the job done! Good value.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Tarann69
from Alabama
Verified Purchase:Yes
love tge amount of ink that it has along with the price being affordable.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com