Customer reviews from hp.com
HP - 906XL High-Yield Ink Cartridge - Black
Average customer rating
4.2
(672 Reviews)
Rating breakdown 672 reviews
5 Stars
469
4 Stars
63
3 Stars
30
2 Stars
22
1 Star
88
85%of customers recommend this product.
(
268 out of
315)
Customer Reviews for HP - 906XL High-Yield Ink Cartridge - Black
Posted by: MadInk
from Tampa Bay
Verified Purchase:Yes
What can I say, they've got me by the cahones. Great product that is TERRIBLY OVERPRICED.
No, I would not recommend this to a friend.
Features
3
Performance
2
Written by a customer while visiting hp.com
Posted by: Longrange_death
from FL
Verified Purchase:Yes
Excellent quality, just way overpriced! The printer was expensive, but I had no idea the replacement cartridges would be so high.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Please remove me from the automatic re-supply cycle. And please acknowledge receipt of this email
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: peg75
from Hurst, TX
Verified Purchase:Yes
Have purchased it as well as similar lesser-priced products and it is much better (much more reliable and longer lasting. In the long -run, it is a better buy for the money.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: LizMay
from Kokomo, IN
Verified Purchase:Yes
I have been using it for some time now and really like it. It last much longer than the regular ones.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: cara30
from Heeney. CO
Verified Purchase:Yes
It never even made it to the printer. I pulled the little orange tab that says, "PULL" ( it takes the plastic wrapping off)..I had black ink all over! It spewed all over..
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, July 17, 2020
Hi Cara,
I am very sorry that you didn't have a good experience with the cartridge. I can understand if you are upset.
A vent will normally be opened when the pull tab for the outer plastic covering is completely removed. Sometimes it takes a bit of a tug. That vent needs to be open to prevent the cartridge from leaking.
I'm assuming that you've already contacted us about this. However, if it appears that poor performance is due to a defect, you can return if. The return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I am very sorry that you didn't have a good experience with the cartridge. I can understand if you are upset.
A vent will normally be opened when the pull tab for the outer plastic covering is completely removed. Sometimes it takes a bit of a tug. That vent needs to be open to prevent the cartridge from leaking.
I'm assuming that you've already contacted us about this. However, if it appears that poor performance is due to a defect, you can return if. The return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Blue Shoes
from Coeur d Alene, Idaho
Verified Purchase:Yes
I purchased new ink cartridges. They were so easy to install....even I could do it! A great product.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: RonLDR
from Colorado
Verified Purchase:Yes
Terrible experience. Started leaking as soon as I opened the packaging. Well I figured that that was a one-off so ordered another, and it also leaked, and ruined a pair of shoes. Maybe this review will get their attention so they can fix an obviously manufacturing defect.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, July 30, 2020
Hi Ron,
That sounds very frustrating. I am sorry that you went through all that!
While leaking is more common with refills, it can also result from a damaged or defective cartridge. A vent by the cartridge label will normally be opened when the tab for the plastic wrap is pulled completely loose, and the outer plastic covering is removed from the cartridge. That vent needs to be open to prevent the cartridge from leaking when you remove the orange tab prior to installing the cartridge.
While I cannot speak to whether it was a one-off or not, we get a very small percentage of this happening with genuine, original cartridges. However, it might be a good idea to examine the vent to ensure it is opened before continuing on to remove the orange tab prior to installing the cartridge.
Mary
HP Care
hp.com/support
That sounds very frustrating. I am sorry that you went through all that!
While leaking is more common with refills, it can also result from a damaged or defective cartridge. A vent by the cartridge label will normally be opened when the tab for the plastic wrap is pulled completely loose, and the outer plastic covering is removed from the cartridge. That vent needs to be open to prevent the cartridge from leaking when you remove the orange tab prior to installing the cartridge.
While I cannot speak to whether it was a one-off or not, we get a very small percentage of this happening with genuine, original cartridges. However, it might be a good idea to examine the vent to ensure it is opened before continuing on to remove the orange tab prior to installing the cartridge.
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com