Bought replacement ink cartridges for my Office Jet Pro 6978 al-in-one. Good price & selection, easy ordering, delivered when promised. All around good job!
The ink is fine but the packaging was stuff so bad in the package the boxes were all torn up and I had to pull the ink out to make sure I wasn't opening a leaky cartridge.
I ordered a 902 color cartridge and a 902 Black XL I got a 902 color cartridge and a 906 Black XL The box says will fit 6978. If it doesn't I will be unhappy and your report will not be pretty. I tries unsuccessfully to reach a tech, but it ain't possible
No, I would not recommend this to a friend.
Response from hp.comBy Mary, HP Care, June 23, 2020
Hello,
I'm sorry that you didn't get what you expected in the order. However, the 906XL should work and it is actually higher capacity than the the 902XL.
If it is defective, and doesn't work, please return it. The return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges
I always use HP inks in my printer as they perform well and always last to the last drop. I have always thought any machinery whether an automobile or computer should be treated to the best products and I remember the commercial where the mechanic said, "pay me now, or pay me later." This seems to work for everything. I will continue to use HP inks and they ship to me free and usually come in two or three days, mostly two.