Customer reviews from Braun
Braun - 12-Cup Replacement Glass Coffee Carafe - Clear
Average customer rating
3.6
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
22
4 Stars
3
3 Stars
2
2 Stars
3
1 Star
10
63%of customers recommend this product.
(
19 out of
30)
Customer Reviews for Braun - 12-Cup Replacement Glass Coffee Carafe - Clear
Posted by: Aaron P
Verified Purchase:Yes
Enjoying our replacememt carafe. Took too long to get it, though.
Written by a customer while visiting Braun
Posted by: Rkm2025
Verified Purchase:Yes
Replacement carafe works like it should in case yours breaks
Written by a customer while visiting Braun
Posted by: Tim T.
Verified Purchase:Yes
Just a spare in case I break my pot, I like the coffee maker so much that I didn’t want to wait on a new pot in case mine got broken, my wife said the glass pots can break easy by accident, so I didn’t want to chance it.
I would recommend this to a friend!
Written by a customer while visiting Braun
Posted by: Anthony
Verified Purchase:Yes
I ordered a 12-cup coffee maker, When I inspected the Carafe, I menchioned to my wife ill order a replacement Carafe becouse this is going to brake this year.
No, I would not recommend this to a friend.
Response from BraunBy JSM, CST, September 18, 2023
Hello Anthony, thank you for your feedback. Reviews like yours are very important to us as we are constantly working to improve our designs and policies.
Thank you for being apart of DeLonghi.
Thank you for being apart of DeLonghi.
Written by a customer while visiting Braun
Posted by: Carol in NJ
Verified Purchase:Yes
We love our Braun coffee maker and the replacement carafe fits perfectly.
Written by a customer while visiting Braun
Customer Rating
1
Two thumbs down
on July 6, 2024
Posted by: jk17
2nd one in 6 months. Breaks at the same spot every time.
No, I would not recommend this to a friend.
Response from BraunBy Delonghi, July 9, 2024
Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Written by a customer while visiting Braun
Posted by: Snarkalot
Verified Purchase:Yes
I like my coffee maker but the carafes break very easily so I need to keep buying them or throw out the machine.
No, I would not recommend this to a friend.
Response from BraunBy J.F, CS Team, November 10, 2022
Hello,
We are very sorry to hear about your experience with your Braun 12-cups carafe and to learn that it is constantly breaking, is disappointing. We would appreciate it if you would contact us so we can assist you with this matter. We are available M-F between 9 am and 8 pm Est. at (800)-322-3848.
Thank you.
We are very sorry to hear about your experience with your Braun 12-cups carafe and to learn that it is constantly breaking, is disappointing. We would appreciate it if you would contact us so we can assist you with this matter. We are available M-F between 9 am and 8 pm Est. at (800)-322-3848.
Thank you.
Written by a customer while visiting Braun
Posted by: MarianneC
Verified Purchase:Yes
excellent but i think it's overpriced. It's half the cost of the whole machine!!
I would recommend this to a friend!
Written by a customer while visiting Braun