Customer reviews from lg.com
LG - 4.5 Cu. Ft. 12-Cycle Front-Loading Washer with Steam - White
Average customer rating
4.5
(913 Reviews)
Rating breakdown 913 reviews
5 Stars
650
4 Stars
162
3 Stars
39
2 Stars
19
1 Star
43
91%of customers recommend this product.
(
794 out of
873)
Customer Reviews for LG - 4.5 Cu. Ft. 12-Cycle Front-Loading Washer with Steam - White
Customer Rating
5
My first front loader.
on August 28, 2016
Posted by: Cat 47
[This review was collected as part of a promotion.] Bought about a month ago. Works great with little water. My clothes come out clean and fresh! Also it's a beautiful washer!
Pros: Style/Design, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Happy Wife
on September 4, 2016
Posted by: The Captain
from Michigan, United States
[This review was collected as part of a promotion.] This has made my wife who does the laundry very happy. It is a perfect height on the pedestal bases, no more bending over. Cleaning is superb and the dryer is quick at finishing the load. Hooray for LG you have made me very happy.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great washer!
on September 7, 2016
Posted by: Barb22
from Fenwick, MI, United States
[This review was collected as part of a promotion.] We bought this washer to replace a previous LG washer that we had. I love the features on it and it is easy to use.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Quite Machine
on October 9, 2016
Posted by: LGProNJ
from Parlin,NJ
[This review was collected as part of a promotion.] We brought home this last week. Excellent features and very quite machine
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Excellent Washer
on October 18, 2016
Posted by: David Ba
from Enfield, CT
[This review was collected as part of a promotion.] I had the washer for about a month now, its a great washer very quiet when running, cleans cloths very well. So far we love it.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
A great washer dryer combo set.
on November 21, 2016
Posted by: Growing familyNY
from Buffalo, NY, United States
[This review was collected as part of a promotion.] We bought this LG wm3670hva washer as a set in Nov. 2016. We moved from a HE top loader to this front loader because we needed a larger capacity and we did not believe our old washer was cleaning well. (I liked our top loader at first, but it tangled clothes terrible, and would have to fill the whole basket with water to wash bulky items. we also believed the top loader was rougher on clothes. It shredded the stitching on good towels)
We choose this LG washer because consumer reports listed LG washers as the most reliable and this one did very good in their tests. Here is my evaluation: Because of the way it cleans and operates overall I have it 5 star rating. But it's more like a 4.6
We choose this LG washer because consumer reports listed LG washers as the most reliable and this one did very good in their tests. Here is my evaluation: Because of the way it cleans and operates overall I have it 5 star rating. But it's more like a 4.6
The washer cleans excellently.
With an infant we are washing clothes that have been spit up on and this machine really cleans them well. I have been impressed with how much better our clothes smell and appear. The Steam and built in water heater for hot cycles seems to make a big difference for tough loads. I also like that it has a plus water option that puts extra water in the cycle if you want it.
With an infant we are washing clothes that have been spit up on and this machine really cleans them well. I have been impressed with how much better our clothes smell and appear. The Steam and built in water heater for hot cycles seems to make a big difference for tough loads. I also like that it has a plus water option that puts extra water in the cycle if you want it.
Lots of cycle options.
This washer has lots of cycle options which at first can be overwhelming, but gives you a lot of control. I printed the cycle option guide from the manual and put it next to the washer.
This washer has lots of cycle options which at first can be overwhelming, but gives you a lot of control. I printed the cycle option guide from the manual and put it next to the washer.
It looks great!
It makes our laundry room stand out and the stainless steel front is actually stainless steel.
It makes our laundry room stand out and the stainless steel front is actually stainless steel.
I did have concerns after reading other reviews, as well as a few things that I thought could be better. First it was very hard to understand what distinguished the various models from each other. The lower # models came without steam and less cycle options. The higher model 3770 almost appeared the same but they have a speed wash system that is different then the 3670. I thought the 3670 was the right fit for our needs.
Cycle Speed: Many do not like the long cycle speeds. This is a common complaint if HE washers. The cycles can vary from 60 minutes up to over 2.5 hours. Depending on the options chosen. If this is real concern the higher level 3770 has extra features to shorten wash times.
Vibration: I had the most trouble getting the machine leveled (it took 3 attempts,and a new level). Once it was leveled properly it did much better, but our wood floor still allows vibration to be noticeable on heavy loads.
Drain Pump: The machine is virtually silent other than the drain pump. Which I believe is louder that it should be. LG should find a way to quiet the pump because if they did the machine would be whisper quiet.
Mold Concern: I found most negative reviews of the washer came from this concern. If you look at only verified buyer reviews it cuts out most of the negative reviews. I am going to guess their are some people (who rightfully so) are ticked about their older LGs mold problem. In researching I found that LG did change their designs years back to help this. The magnetic door latch, seal changes, and clean cycles. The most common cause is using too much soap. Bottom line is that mold has to grown on organic material, aka, soap scum build up. You only need to use 2 tablespoons of soap at max. Which saves you a lot on detergent and believe me is plenty to clean your clothes, sometimes even 2 tablespoons is to much with how little water this uses. I am willing to do the regular maintenance (wiping the seal dry after use, running afresh or bleach through the machine clean cycle at-least monthly) to try to prevent this problem, because I want the cleaning power of a front loader. To me the pros out way the cons on this issue. For others it may be best to get a top loader if you have strong concerns over this.
A couple of other small things:
It needs a drum light.
The top scratches easily.
No down-loadable programs for iphone users. It's android only. (From what I understand this is technically Apples fault)
It needs a drum light.
The top scratches easily.
No down-loadable programs for iphone users. It's android only. (From what I understand this is technically Apples fault)
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Best purchase!
on November 23, 2016
Posted by: justvan
from Leander, TX, United States
[This review was collected as part of a promotion.] I've owned my washer and dryer since mar '16 and it's one of my better investments. It washes my laundry very well. Be sure to keep the door open after every wash to ensure mold does not start to form in your washer! Definitely do not forget to run a maintenance wash. Otherwise I wish I would have bought the stand for it like the picture. It is a little low but that issue can be corrected later when I do purchase the stand.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
on November 24, 2016
Posted by: MartyB7
from Monterey, CA, United States
[This review was collected as part of a promotion.] I had this installed in October. Since then I am very pleased with the ease of operation.
Pros: Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com