Customer reviews from lg.com
LG - 4.5 Cu. Ft. 12-Cycle Front-Loading Washer with Steam - White
Average customer rating
4.5
(913 Reviews)
Rating breakdown 913 reviews
5 Stars
650
4 Stars
162
3 Stars
39
2 Stars
19
1 Star
43
91%of customers recommend this product.
(
794 out of
873)
Customer Reviews for LG - 4.5 Cu. Ft. 12-Cycle Front-Loading Washer with Steam - White
Customer Rating
4
Almost as nice as the Tromm I replaced.
on June 17, 2017
Posted by: mebennui
from NC, United States
[This review was collected as part of a promotion.] I only wish the washer tub had a light in it like my Tromm did....
Pros: Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
What a breeze doing laundry has become!
on July 11, 2017
Posted by: JulianasMom
from Illinois, United States
[This review was collected as part of a promotion.] It is so fast, everything comes out clean, the drying time is greatly reduced as your items are almost dry.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
good washer-wish the door was reversible
on August 23, 2017
Posted by: MamaZ
from St. Louis, MO, United States
[This review was collected as part of a promotion.] love the features although the any steam cycle takes around 1.5 hrs or longer to run which is crazy when you think about all the electricity it uses! I wish there was a faster steam cycle. also, my house setup is such that the dryer is on the left and the washer is on the right-was able to reverse dryer door so it does bump into washer (dryer door is fully reversible), but it would be nice to reverse washer door to open so the openings face each other for easier loading and unloading.
Pros: Quality, easy to use
I would recommend this to a friend!
Quality
4
Features
3
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Great product
on August 28, 2017
Posted by: Marisela
from California, United States
[This review was collected as part of a promotion.] im in love works great! Has great features easy to use. I was worried about size I have really small place to put them in but they did fit and I was so excited.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Absolutely Love!
on September 11, 2017
Posted by: Type A personality
from Mansfield, TX, United States
[This review was collected as part of a promotion.] I've only had this wash machine for 4 days but there's a few things I can say. I had a Samsung front loader and always thought my clothes were clean but after using this LG front loader, I must say that now my clothes are really clean! Using the same HE detergent, the clothes smell so clean now and my permanent press does not wrinkle at all and I'm still using my old Samsung dryer. This wash machine has cut my drying time down a considerable amount, my clothes are cleaner and smell fresh and clean. It's also very quite which was very important to me.
I did much research and talked to many owners of brands and everyone recommendations kept leading me back to the LG. I highly recommend.
I did much research and talked to many owners of brands and everyone recommendations kept leading me back to the LG. I highly recommend.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Rattles
on September 22, 2017
Posted by: Luv2travel
from Minneapolis, MN, United States
[This review was collected as part of a promotion.] Very disappointed. Bought this item so I could stack, only when stacked they rattle so loud the neighbors have complained
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
Disappointed
on October 25, 2017
Posted by: Amos23
from Oklahoma, United States
Went with an LG because it was suppose to be "so much better" leaks out and down the from under the door just like the junky duets.
Should have bought the other brand.
Should have bought the other brand.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
3
Response from lg.comBy Shena, Customer Service, October 27, 2017
In most cases, a leaking issue can be resolved using simple troubleshooting. Please check out the following tutorial from our help library: http://www.lg.com/us/support/product-help/CT10000010-20150295652820-leaking If you have any further questions or concerns, feel free to reach out to our support team via Twitter @LGUSSupport or www.Facebook.com/LGUSA
Written by a customer while visiting lg.com
Customer Rating
5
great features, looks
on November 14, 2017
Posted by: rrichards771
from Boston, MA, United States
[This review was collected as part of a promotion.] more features than i have had a chance to use. You should wait a little longer before asking for a review so people have a chance to really familiarize themselves with their equipment.
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com