Customer reviews from lg.com
LG - 4.5 Cu. Ft. 12-Cycle Front-Loading Washer with Steam - White
Average customer rating
4.5
(913 Reviews)
Rating breakdown 913 reviews
5 Stars
650
4 Stars
162
3 Stars
39
2 Stars
19
1 Star
43
91%of customers recommend this product.
(
794 out of
873)
Customer Reviews for LG - 4.5 Cu. Ft. 12-Cycle Front-Loading Washer with Steam - White
Customer Rating
5
I am completely astonished
on January 6, 2018
Posted by: Solecito
from Texas
[This review was collected as part of a promotion.] I will be honest. Every time I see these washes with front door I always thought these are useless...
Well LG, surprised me. I got this washer, plus the dryer and the mini washer last Black Friday. Before to decide which one Buy I review every single review on line and technical details that I don’t complete understand. Finally I got this one but I had not too much faith on it.
First thing I washed, was a white comforter. I so surprised, I had never seen my comforter so white and clean. This washer changed totally my mind about this front door design. Now I love my washer, I am so glad I chose it! Totally recommend.
Btw, I’m not working for LG
Pros: Style/Design, ease of use, Performance, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
My favorite machine ever!
on January 12, 2018
Posted by: Apewinterton
from Sparks, MD
[This review was collected as part of a promotion.] I had this machine in my last house and had to get it for my new place. Amazingly clean clothes, beautiful color to spice up my laundry room, and it even sings to me when the load is done. Could washing clothes get ANY better?
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Janet S B
from Mount Pleasant Wi.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awful. Makes loud noise everytime I wash clothes. Not happy at all. A new Washer should not be making so much noise. Hate it.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Amber, Customer Service, January 31, 2018
Something does not sound right Janet. Please give us a ring at 1-800-243-0000 or simply send us a direct message on Twitter at @LGUSSupport or on Facebook so we can help you out. ^AC
Written by a customer while visiting lg.com
Posted by: Rebecka
from Marrero, Louisiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this washer and dryer set, it’s beautiful and easy to work. I am having an issue that has me dealing with LG repair right now. The unit bangs violently during the spin cycle. I’ve had the repairman out already once and am waiting on a second service call now. I love the washer, but have some concerns regarding the longevity of it’s already having issues. I bought it a couple months ago.
I would recommend this to a friend!
Quality
3
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mom2AAB
from Charlotte, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Moved up to LG from a competitor brand and very happy. Love the large capacity and my clothes seem cleaner. If I had a recommendation, it would be the alignment/order of the buttons.
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Best Dryer I ever owned
on February 15, 2018
Posted by: Leeper
from Blacklick, Oh.
[This review was collected as part of a promotion.] I bought this washer about 3 weeks ago. We use it about 5 days out of the week.
With our old washer the dryer was being over burdened. Love the jingle it plays when done. It makes my day!
With our old washer the dryer was being over burdened. Love the jingle it plays when done. It makes my day!
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
best one
on February 17, 2018
Posted by: Zuhir
from Vancouver, WA
[This review was collected as part of a promotion.] my wife loved this washer, laundry never been cleaner, and for me I love how silent it is, thank you LG
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Oakland99
from Oakland, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is too early to tell if our new machine will be as reliable and durable as the LG front loading machine it replaces. But so far, no reason to doubt so. It is very simple - LG makes great washers
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com