Customer reviews from lg.com
LG - 4.5 Cu. Ft. 12-Cycle Front-Loading Washer with Steam - White
Average customer rating
4.5
(913 Reviews)
Rating breakdown 913 reviews
5 Stars
650
4 Stars
162
3 Stars
39
2 Stars
19
1 Star
43
91%of customers recommend this product.
(
794 out of
873)
Customer Reviews for LG - 4.5 Cu. Ft. 12-Cycle Front-Loading Washer with Steam - White
Posted by: Car La
from Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great dryer i’ve never had to have any service on it since I’ve owned it.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Brian1159Hillpointe
from Bloomfield Hills
Verified Purchase:Yes
Overall, a good quality machine. Cleans clothes very well and easy to use.
Had a recent issue with broken tub spring. Getting service and parts was a challenge but problem solved and machine back on line.
So far so good
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Sunflower11
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m not sold on the front loading washer yet. My clothes don’t smell as clean as they used to plus I can’t add in something during the cycle. It broke after 5 years, not under warranty
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, April 25, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Posted by: Slyrc
from Scottsdale AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pump went out on washer and was able to get service call and new pump in less than 48 hours. Service man was awesome !
I would recommend this to a friend!
Written by a customer while visiting lg.com
Posted by: Denisec1126
from Putnam Valley NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] We recently purchased this dryer to replace a previously owned LG Dryer and so far it has been great. The drying time has been significantly less then what it took before and the door design changed is a nice improvement.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Tracey 03
from Broken Arrow, ok
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought our washer 4 years ago and it broke down twice!!! The second time it took one month to finally fix it. It was practically rebuilt!! It seems to be working like new again.
Pros: ease of use, Performance
Quality
2
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Guillorypj
from Houston Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this washer and brand because of the sidekick washer machine. Overall happy with machine did have problem with main washer and the sidekick bailed .e out
Pros: ease of use
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Anonymous
from Hammond, LA 70401
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very quiet except when water drains. Overall pleased but tines on bottom rack unhooks too easily compared to my old dishwasher. Also wish the smooth sleek appearance didnt have a 10 yr drive warranty label on it in which I asked how to remove it. LG said I would mess up the finish doing so.
Pros: Performance
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com