Customer reviews from lg.com
LG - 4.5 Cu. Ft. 12-Cycle Front-Loading Washer with Steam - White
Average customer rating
4.5
(913 Reviews)
Rating breakdown 913 reviews
5 Stars
650
4 Stars
162
3 Stars
39
2 Stars
19
1 Star
43
91%of customers recommend this product.
(
794 out of
873)
Customer Reviews for LG - 4.5 Cu. Ft. 12-Cycle Front-Loading Washer with Steam - White
Customer Rating
1
Inferior appliance
on December 11, 2020
Posted by: Learmau
from Florida
[This review was collected as part of a promotion.] I brought this machine just under 2 years ago , and there is nothing but problems with this LG . I also have a dishwasher that I think I should start charging the text tent for the amounts of times he has been to
My home ,
My home ,
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 6, 2021
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
LG Washing Machine
on December 11, 2020
Posted by: tango 44
from Columbus, Ohio
[This review was collected as part of a promotion.] I enjoy this washing machine a lot, and it's easy to use. It did take some time to understand that a mixed load that included towels and sheets has to be washed at the towel setting or the machine won't cycle through.
Pros: Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Good Value and Works Well!
on December 11, 2020
Posted by: ammbamt
from San Diego Ca.
[This review was collected as part of a promotion.] We got this in May of this year to replace a unit that died. So far, no issues and works as advertised. We replaced an old LG and this one has more features, etc.
Pros: ease of use, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Excellent
on December 11, 2020
Posted by: Jay jani
from Chicago
[This review was collected as part of a promotion.] I bought one week ago IT'S EXCELLENT MACHINE WITH GRATE FUTURES.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
poor life cycle
on December 11, 2020
Posted by: joep32757
from mt dora, fl.
main bearing gone bad . lg repairman said not worth repair. dont be fooled by the 10 year warranty. that is only on the motor . this unit is three years old and i have to throw away.
Pros: Style/Design, Features/Settings, Performance
Quality
1
Features
5
Value
2
Response from lg.comBy ^DLI, LGE Social Media, January 9, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
LOVE IT!!!
on December 11, 2020
Posted by: RDINO
from RENO, NV
[This review was collected as part of a promotion.] HAD IS TWO YEARS AND IT’S THE BEST PURCHASE I EVER MADE.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
I love it
on December 11, 2020
Posted by: BigShark
from Olympia fields il
[This review was collected as part of a promotion.] I love it!!! The steam feature is the best!!! It’s easy to use...
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
on December 12, 2020
Posted by: lanabear
from indianapolis,ind
[This review was collected as part of a promotion.] i,ve had this for a few years now and no trouble.love it.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com