Customer reviews from blackanddeckerappliances.com
Brewer - Black
Average customer rating
2.5
(256 Reviews)
Rating breakdown 256 reviews
5 Stars
62
4 Stars
24
3 Stars
14
2 Stars
33
1 Star
123
35%of customers recommend this product.
(
80 out of
231)
Customer Reviews for Brewer - Black
Customer Rating
2
Worked for awhile..
on November 17, 2017
Posted by: Nessa
Gender:Female
I purchased because my folks had a older Black and Decker coffee maker..and it worked great. I got it after they pasted to put in our motor home. So I bought one for our new home..it died this morning..it's not even a year old..I'm disappointed..
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, November 21, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050B. I’m sorry to learn that your coffee maker stopped working. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Stopped working
on January 21, 2018
Posted by: Lisa104
from Charlotte, NC, United States
Gender:Female
I bought this coffee pot a year ago to replace a cuisinart coffee pot that I really disliked. I wanted a simple pot that was very easy to pour water into the tank. This pot worked very well for almost a year. I loaded it this morning and pressed the On/Off button and NOTHING!! It doesn’t work. I read these reviews and see others experience the same thing.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 22, 2018
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear that your coffee maker is no longer getting power. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
This is my second B&D coffee maker that quit.
on April 27, 2018
Posted by: Spanky58
from Rome, NY, USA
Gender:Male
This is my second Black and Decker 12 cup programmable coffee maker. Neither one has lasted more than 3 months. What is the problem with these?
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 27, 2018
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear about the trouble you’ve experienced with both of your coffee makers. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Great..until it isn’t anymore!
on May 2, 2018
Posted by: Smcmanus
from Bowling Green, KY, USA
Gender:Female
I’ve had this coffee maker about 4 months or so but haven’t used it daily for 2 months and this morning it just stops working. Doesn’t heat water, plate doesn’t get hot. Turn it on this morning and it does nothing.
Extremely disappointed as I loved it while it worked!
Extremely disappointed as I loved it while it worked!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 4, 2018
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m glad that you loved your coffee maker at first, but I’m sorry to hear about the trouble you’ve experienced with it recently. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
The worst coffee pot design!
on April 18, 2019
Posted by: rijono03
from Indiana
Gender:Male
The coffee maker is good. Not a problem. Pouring the coffee, however.....is the worst! The spout designer should be fired. It's a slow pour, unless you want the coffee dribbling down the pot all over everything.
Response from blackanddeckerappliances.comBy Jim, Customer Service, April 19, 2019
Thank you for offering your feedback regarding your Black + Decker DLX1050B. I’m sorry to hear about the trouble you’ve experienced with your coffee maker. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
You get what you pay for...
on August 27, 2014
Posted by: DMLoyd
from Grand Junction, CO, USA
Gender:Female
I have had two of these coffee makers now... I bought my current one to replace one that simply stopped working less than 6 months ago and now the new one has stopped working as well. The light comes on and says its working but no coffee ever comes out... I guess this is what I get for opting for the inexpensive one. I will not be buying another black and decker product. And I will forewarn all my friends before they buy one too.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Very upset
on February 25, 2017
Posted by: CGMcDaniel
from Gore, OK, United States
Gender:Female
I bought a b+d 12 cup programmable coffee maker a few months back and it will not brew anything now. Worked great at first but today the light and clock are the only thing that's working. It will not brew and I cannot figure out why!!!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 27, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear your coffee maker has stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Me and my coffee maker.
on October 4, 2015
Posted by: The G man
from California Costa Mesa United States
Gender:Male
Let's start off with the fact that I am a taxi driver.
I have no real set schedule but whenever I wake up I go over to an area of witch I live. I call it my coffee station.
My Black, Black and Decker coffee maker sits on a table which I had to make because nothing else looked right so I had to make my own table made of oak from scraps I found in yard sales. On that there is containers of coffee too sugar stirring implements and a multicolored green, red, brown, beige geometrically designed tablecloth that's just a little too small which makes it look kind of sexy. I have to admit it is kind of a focus point but some people actually asked me is that where I pray. My friends like to go over there and make coffee or tea. And all because of the coffee maker that you made.
I have no real set schedule but whenever I wake up I go over to an area of witch I live. I call it my coffee station.
My Black, Black and Decker coffee maker sits on a table which I had to make because nothing else looked right so I had to make my own table made of oak from scraps I found in yard sales. On that there is containers of coffee too sugar stirring implements and a multicolored green, red, brown, beige geometrically designed tablecloth that's just a little too small which makes it look kind of sexy. I have to admit it is kind of a focus point but some people actually asked me is that where I pray. My friends like to go over there and make coffee or tea. And all because of the coffee maker that you made.
Written by a customer while visiting blackanddeckerappliances.com