Customer reviews from blackanddeckerappliances.com
Brewer - Black
Average customer rating
2.5
(256 Reviews)
Rating breakdown 256 reviews
5 Stars
62
4 Stars
24
3 Stars
14
2 Stars
33
1 Star
123
35%of customers recommend this product.
(
80 out of
231)
Customer Reviews for Brewer - Black
Customer Rating
1
Worked for 90 days
on March 13, 2015
Posted by: Chip
from Gettysburg, PA 17325, USA
Gender:Male
Purchased December 2014 - failed March 2015. Power light ON, Clock display good. Does not heat water at all.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Nice looking, but died on day 10!
on August 29, 2017
Posted by: Neelie511
from Watertown, NY, United States
Gender:Female
Bought 10 days ago - made good quick coffee for 9 days and this morning, I pushed the on button and NOTHING happened. Checked the power source, light was on, water reservoir filed to 12 cups and basket properly filled and installed This is a real disappointment to say the least.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Great until it stopped working
on September 12, 2017
Posted by: klpcatz
from Inkster, Michigan, United States
Gender:Female
[This review was collected as part of a promotion.] I bought my coffee maker about a year or so ago, and it worked really great! It was the first coffee maker I bought that had auto program. But today it stopped working, completely. It lights up so it's clearly getting electricity, but it doesn't brew, and it doesn't heat up the coffee already in the pot.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 14, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m glad to hear your coffee maker was working well initially, but I’m sorry to learn that it has stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Stopped working
on May 14, 2017
Posted by: Sms4117
from Navarre, OH, United States
Gender:Female
We got this as a Christmas present and it was great. However it stopped working today the water won't heat up properly. Very dissapointed.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 15, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m glad that your coffee maker was working great at first, but I’m sorry to hear that it has stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great features
on November 15, 2016
Posted by: jjchard
from Jacksonville, FL, United States
Gender:Female
Just recieved a B&D (used, not in box) coffee pot from a friend thats moving. I used it yesterday for a quick cup...AWESOME. Didn't leak like my old (other brand) one. Used it this morning about 5am, went to pour my last cup about 7:30, it was already off. Didn't know it had this feature. How long does it stay on and can I reprogram it to extend the on time?
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Coffeemaker sucks
on January 13, 2017
Posted by: Patty
Gender:Female
I bought this coffee maker to use when visiting my kids. Used it less than 20 times and it has died on me. I loved it and even considered buying one instead of the Bunn I had at home. Today, on my second day of vacation it stopped working. Honestly, I should have been able to use it another five years. My kids do not use it and I visit once a year,
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 17, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear your coffee maker stopped brewing after only a few uses. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
on January 1, 2015
Posted by: NeedCoffeeinAM
Gender:Male
Purchased 3 weeks ago and just stopped working. Lights and clock are on but does not brew or heat. After reading other reviews with the same problem I will buy another brand rather than return it for a replacement.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Not even worthy of 1 star
on April 3, 2017
Posted by: Lizmo
from Valdosta, GA, United States
Gender:Female
I've bought two of these coffee makers in the past 4 months and both seem to have broken after a couple weeks use, same issue. Water overflows the carafe and coffee grounds/water spill all over the counter. Will not brew a pot of coffee anymore. I've tried everything to fix this issue and at this point I just want my money back.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 4, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear that your coffee maker has been overflowing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com