Customer reviews from blackanddeckerappliances.com
Brewer - Black
Average customer rating
2.5
(256 Reviews)
Rating breakdown 256 reviews
5 Stars
62
4 Stars
24
3 Stars
14
2 Stars
33
1 Star
123
35%of customers recommend this product.
(
80 out of
231)
Customer Reviews for Brewer - Black
Customer Rating
1
Not today, coffeemaker. NOT today.
on August 30, 2016
Posted by: kMarie1988
from North Carolina, United States
Gender:Female
My toddler has been waking up earlier than ever, when I rely on my quiet time in the morning for my own mental health. I also rely heavily on having some coffee to help me wake up, since I'm not a morning person even after a year of having to wake up early. Today, on the day my child woke up the earliest, and after I had a terrible nights sleep, the coffee pot has decided not to work. The light comes on, but nothing else aside from that, even after unplugging and plugging back in. I know my toddler's sleep schedule and my mental health are out of Black and Decker's hands, but the performance and reliability of their products is, and in this way, I've been let down. After less than a year with this coffee maker, when our previous coffee maker lasted for more than three, I am sitting here, tired and fried with no coffee.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 30, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear your coffee maker recently stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Mine lasted forever!
on September 3, 2016
Posted by: apekay
from Hermantown, MN, United States
Gender:Female
This was a great purchase. I used it for many years (I just broke the pot a couple weeks ago; otherwise, she's still be going strong!) and it was always reliable and functioned perfectly. Thank you, B & D for making a great user friendly product.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Coffee Grinds everywhere!!
on September 11, 2016
Posted by: Lkov
from Alberta, Canada
Gender:Female
I bought this a month ago and 50 percent of the time, something happens (i think the filter flips?, and my whole coffee pot is filled with coffee grinds!!! Such an annoyance
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 12, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear about the grounds ending up in your coffee. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Stopped working suddenly
on January 2, 2017
Posted by: JessB
from Ottawa, ON, Canada
Gender:Female
Turns on and looks like it should work, but nothing happens. Stopped after only a couple months of use.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 4, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear your coffee maker has stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Perfect
on January 11, 2017
Posted by: Caffeine Jack
from Toronto, ON, Canada
Gender:Male
Low price.
Always works. I bought one of those boutique single cup and I always Forget to turn it off. It cost four times as much in the coffee doesn't even taste as good. I love the fact that this goes off in the morning with a nice smell throughout the house of fresh brewed coffee.
And I don't have to remember to turn it off it turns off by itself. Economical. Environmentally friendly.those single cup maker's are brutal with plastic and stuff. And most of all cheap love it
Always works. I bought one of those boutique single cup and I always Forget to turn it off. It cost four times as much in the coffee doesn't even taste as good. I love the fact that this goes off in the morning with a nice smell throughout the house of fresh brewed coffee.
And I don't have to remember to turn it off it turns off by itself. Economical. Environmentally friendly.those single cup maker's are brutal with plastic and stuff. And most of all cheap love it
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Is this a joke? 3 days and broken
on February 2, 2017
Posted by: Jeffaroni67
from Mansfield, OH, United States
Gender:Male
I bought this last weekend and use it three days. Today, there is no heat and therefore no brewing. Thankfully I have the box- I only take trash out weekly and it didn't last a week! Now I need to figure out how to get the water out of it. Super annoying.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 3, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear that your coffee maker has stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Unable to return
on February 10, 2017
Posted by: Doffei
from Calgary, AB, Canada
Gender:Female
Only had it for a month. I use the auto making method, and the time keeps changing on its own, causing coffee to brew whenever it wants. So we no longer use the auto method. Wish I could return but I threw the box out.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 14, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050B. I’m sorry to hear your coffee maker’s clock has stopped keeping time. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
stops working
on February 13, 2017
Posted by: tully
from Pensacola, FL, United States
Gender:Male
This coffee pot is less than 3 months old and it will brew about 3 cups of coffee and stops, makes brewing noises but when you go to pour coffee only about a third of the water brewed, you have to know your products needs improvement due to all ive read on here, terrible coffee pot!!!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 14, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear your coffee maker isn’t brewing properly. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com