Customer reviews from blackanddeckerappliances.com
Brewer - Black
Average customer rating
2.5
(256 Reviews)
Rating breakdown 256 reviews
5 Stars
62
4 Stars
24
3 Stars
14
2 Stars
33
1 Star
123
35%of customers recommend this product.
(
80 out of
231)
Customer Reviews for Brewer - Black
Customer Rating
1
21/2 months really
on May 16, 2016
Posted by: juls
from Allentown, PA, United States
Gender:Female
My kids bought this for me for my birthday 03/01/2016. I used the programming feature more than i thought i would.I loved it until it stopped working today 05/16/2016. it didn't take up water or turn the heating element on. unplugged it to reset, still nothing.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 18, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. We’re glad that your coffee maker was working out well at first, but we’re sorry to hear that it has stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Meme
on June 2, 2016
Posted by: Doddlebug
from Safety Harbor, FL, United States
Gender:Female
I brought it 1 month ago and went to turn it on and the light on and the program working, but it not making noise just nothing.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 6, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear hear about the issue you experienced with your coffee maker no longer brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Stopped Working!
on June 12, 2016
Posted by: Carlie
from Kennesaw, GA, United States
Gender:Female
I had the coffee maker for about a year and it stopped working. The lights come on but that's it.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 14, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to learn that your coffee maker has stopped brewing properly. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
QUIT WORKING
on June 12, 2016
Posted by: DDNC
from Fort Pierce, FL, United States
Gender:Male
I bought the DLX1050B made good coffee, but it quit working after ONLY 35 days. Every thing lights up but does not brew.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 14, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050. I’m sorry to hear that your coffee maker stopped brewing properly. The satisfaction of our customers is vital to us, and I’m happy to advise that your warranty replacement is preparing to ship via UPS. If you need any further assistance with your coffee maker, please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Worked for 3 weeks
on June 19, 2016
Posted by: Heather0329
from Texas, United States
Gender:Female
Up all night with a teething infant and the coffe maker decided to no longer turn on. The display/time/programming works but it just won't brew. Very disappointed.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 20, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear your coffee maker has stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Heating Pad Auto Turn Off in ONLY 2 Hours - Ughhhh
on June 30, 2016
Posted by: GroovinhigherOrchestra
from Tacoma, WA, United States
Who on God's earth thinks the heating pad turning off automatically in two hours is a good idea?
You have got to be kidding me and why can I not find anything in the manual or online how to program it to stay on longer?
VERY, VERY disappointed
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 1, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear about your disappointment with your coffee maker’s design. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Unreliable
on August 8, 2016
Posted by: Anthony
from Illinois
Gender:Male
Same as everyone else... After less than a year it no longer brews, yet all lights come on.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 9, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear that your coffee maker has stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Was okay while it lasted
on August 16, 2016
Posted by: Bummed
from Birmingham, AL, United States
Gender:Female
This coffee maker was pretty basic but worked just fine until this morning. Went out of town for 3 days and plugged it in this morning to brew and...nothing. Lights turn on but coffee will not brew, just like most everyone else. I gave it 2 stars instead of 1 because it worked for over a year.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 16, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m glad your coffee maker initially was working out well, but I’m sorry to hear it has stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com