Customer reviews from blackanddeckerappliances.com
Brewer - Black
Average customer rating
2.5
(256 Reviews)
Rating breakdown 256 reviews
5 Stars
62
4 Stars
24
3 Stars
14
2 Stars
33
1 Star
123
35%of customers recommend this product.
(
80 out of
231)
Customer Reviews for Brewer - Black
Customer Rating
1
stopped brewing
on March 9, 2017
Posted by: Christine71
from Rushville, OH, United States
Gender:Female
We have had this coffee maker for about 6 months now, about months ago it started acting funny. I put in enough water in to make 12 cups of coffee I only get 8-10 cups and now this morning it stopped in the middle of brewing.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 10, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear your coffee maker has stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Not happy!
on June 26, 2017
Posted by: Davidon80
from Summerville, SC, United States
Gender:Female
I received this as a gift for Christmas. I just took it out the box maybe 3 weeks ago and I used it 2 times and it stopped working. The lights come on and the clock works however it won't brew my coffee... I'm not happy with this! I have no receipt because it was a gift and no one wants to help! I mean it didn't just appear on my counter.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 28, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear that your coffee maker has stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Horrible Decision
on July 8, 2017
Posted by: Caffeine Deprived
from Chicago, IL, United States
Gender:Female
Bought this coffee maker in December 2016. My husband woke up for work and found the light was on but there was nothing. The hot plate was cold, the coffee wasn't brewed, and there was no response when trying to turn off and turn back on. Let's just start by saying this was not the way I wanted to start my Friday morning! Pretty disappointed.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 11, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear that your coffee maker is not brewing properly. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
stopped brewing after few months
on July 15, 2017
Posted by: Irish coffee drinker
from Frederick, MD, United States
Gender:Female
I had this pot for a few months. It stopped brewing one day. The light came on but no coffee. I would definitely not recommend. Will not be buying this brand again.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 18, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear that your coffee maker isn’t brewing after several months of use. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Dead Again
on August 24, 2017
Posted by: CaptC
from Duluth, MN, United States
Gender:Male
This is our second BnD coffee maker and it is the second one that has died. Clock screen appears to be fine, but the rest of the machine refuses to cooperate. Frustrating.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 25, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear that both of your coffee makers have stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Confused
on October 2, 2017
Posted by: Agarner
from Grants Pass, OR, United States
Gender:Female
I bought this coffee maker 2 weeks ago, this morning it was not ready when I woke up. The lights were on timer was same as every morning. So I unplugged it and tried to start it. Still nothing, brew light comes on but nothing happens. So displeased.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 4, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear that your coffee maker has stopped brewing after several weeks of use. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Clock won’t stop counting/won’t make coffee
on October 9, 2017
Posted by: Mktasker
from New Brunswick, Canada
Gender:Male
Bought it about a month ago, worked great but all the sudden one morning the clock on the display began to rapidly change its numbers, all tier functions are unresponsive, will not be buying black and decker again for my coffee maker, buyer beware!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 9, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear about the issues you’ve experienced with your coffee maker’s clock. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Clock and times not working
on March 1, 2018
Posted by: Malinda
from Springfield, MO, USA
Gender:Female
I've had less than a year and the timer and clock no longer work. Just flashes 12. Very disappointing
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 2, 2018
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear about the trouble you’ve experienced with your coffee maker’s clock. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com