Customer reviews from blackanddeckerappliances.com
Brewer - Black
Average customer rating
2.5
(256 Reviews)
Rating breakdown 256 reviews
5 Stars
62
4 Stars
24
3 Stars
14
2 Stars
33
1 Star
123
35%of customers recommend this product.
(
80 out of
231)
Customer Reviews for Brewer - Black
Customer Rating
1
Stopped working after 60 days.
on June 17, 2017
Posted by: CG5053
from St. Louis, MO, United States
Gender:Male
I grew maybe 1 cup pot a day for 2 people. Stopped working this morning. Not worth the $.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 19, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear that your coffee maker has stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
led light comes on, but brews sporadically
on June 24, 2017
Posted by: Dave463
from Oklahoma, United States
Gender:Male
Worked great daily for two years. Now it only brews sporadically. The LED light comes on but it won't brew. Some days it works some days it won't. yesterday I left it on and it started two and a half hours later. This is not a programming error. We have not set it to auto (ever). I was on this site just looking for a quick fix.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 26, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear that your coffee maker has only been brewing intermittently. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Was ok for a few months
on July 23, 2017
Posted by: Hpanda
from Wisconsin, United States
Gender:Female
Had my coffee pot for 8 months and it was great for about 3 months then it suddenly would started to act up. Coffee pot would shut itself off in the middle of brewing or would take forever to start brewing. Now just the coffee display works only. Very annoying and disappointing.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 25, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m glad that your coffee maker started out working great, but I’m sorry to hear that it has stopped brewing correctly. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
This product is of very poor quality!
on March 16, 2012
Posted by: Unsatisfied Customer
from Elmvale, Ontario
Gender:Female
This product worked for approximately three weeks after purchase, now does not work at all and will have to be replaced. Unfortunately, we no longer have the receipt so cannot return to point of purchase. Very disappointing, we have purchased Black & Decker products for many years, now very seriously considering purchasing from a different manufacturer.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Disposable coffee maker!?
on June 14, 2016
Posted by: Cher72
Gender:Female
I bought this about a year ago to replace a Keurig. I have been happy with it up until this morning when I ground up my coffee beans, added water, pressed the power button and nothing happened. The clock is on, but unit is not heating up :( After reading numerous reviews on various sites, this seems to be the norm for B&D. It's not an expensive maker but I once had a "cheap" Mr Coffee maker that lasted for at least 6 years so I expected more than one year out of this one!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 16, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear that your coffee maker has stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Worked for awhile
on June 21, 2016
Posted by: LaceyD
from Orange County, CA, United States
Gender:Female
This was a great machine while it lasted. I went to use last night and the power turned on but it will not brew. I did the vinegar maintenance as recommended and don't understand what the problem could be.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 22, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear that your coffee maker has stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Worst quality coffee maker I have ever owned
on August 1, 2016
Posted by: Doug70
from Brewster, NY, United States
Gender:Male
Less then 6 months and the pump went. Total waste of money. Very disappointed
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Doesn't work!
on September 6, 2016
Posted by: HarryJ
from Minnesota
I bought this less than a year ago and it stopped working this morning. The clock is on but it will not brew. I expected this to last much longer...
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 7, 2016
Thank you for sharing your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear your coffee maker stopped brewing so soon. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com