Customer reviews from blackanddeckerappliances.com
Brewer - Black
Average customer rating
2.5
(256 Reviews)
Rating breakdown 256 reviews
5 Stars
62
4 Stars
24
3 Stars
14
2 Stars
33
1 Star
123
35%of customers recommend this product.
(
80 out of
231)
Customer Reviews for Brewer - Black
Customer Rating
5
Perfect for my work office
on September 18, 2017
Posted by: Perez09
from Rocklin, CA, United States
Gender:Female
[This review was collected as part of a promotion.] I have this currently at my work office and it's perfect because I can set the timer on before I leave home from work and be at work with Fresh made coffee for me and my co workers! They love walking into work and smelling hot fresh coffee made. It's been a blessing to have
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Awesome coffee pot!
on October 12, 2017
Posted by: CoffeeJunkie
from Myrtle Beach, SC, United States
Gender:Male
[This review was collected as part of a promotion.] We've had our coffee pot for about 3 weeks now and I'm absolutely thrilled with it! Yes, we also have a kuerig but sometimes a cup at a time just isn't enough. I love the programmable settings and ease of brew.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Disappointment
on November 3, 2017
Posted by: Danielle03
from Wisconsin, United States
Gender:Female
I have had this coffee maker for less than 9 months and it no longer works. It worked efficiently initially, but now it has stopped working completely. Disappointed to have bought a product that did not even last 1 year.
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 6, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050B. I’m glad to hear your coffee maker was working well initially, but I’m sorry to learn that it has stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Posted by: Glor
from Tamarac, Fl.
Gender:Female
Verified Purchase:Yes
Love it, love it, love it. It's my 3rd one & I wouldn't use any other brand. Came shipped beautifully. thanks
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great Features
on January 29, 2018
Posted by: fyrdog911
from Pearlington, MS, United States
Gender:Female
[This review was collected as part of a promotion.] I received the Black and Decker 12 cup coffeemaker awhile back, and I must say that this coffeemaker is a coffee drinkers dream. It has alot of great features from the programmable timer to the instant cup feature. What I mean by the insttant cup feature is that you can get your coffee out of the spout, while it is brewing and it doesn't mess up your brew cycle.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Basket overflow
on February 5, 2018
Posted by: rox58
from Chippewa Falls, WI, USA
Gender:Female
Have a Black & Decker brewer at home - love it. No brainer to buy another when we needed it for the cabin. Big mistake buying the model we did. We have tried everything - the basket doesn't drip into the pot fast enough and it overflows. Grounds everywhere. We've looked at the design and it' clearly different than the model at home. Very disappointing to have to replace a brand new pot.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 7, 2018
Thank you for offering your feedback regarding your Black+Decker Coffee Maker. I’m glad that your original coffee maker has served you well, but I'm sorry to hear about the trouble you’ve experienced with your new coffee maker. I’ve taken action by documenting your complaint, and I want to fully resolve this to your satisfaction. Your coffee maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Light on but will not brew
on March 15, 2018
Posted by: Robby
from Daphne, AL, USA
Gender:Female
I bought this 7 weeks ago and this morning the green light is on but will not brew?
I was excited to buy this as a replacement for an old one I bought at a yard sale but I shoulda kept the yard sale one it lasted 3.5years :(
I was excited to buy this as a replacement for an old one I bought at a yard sale but I shoulda kept the yard sale one it lasted 3.5years :(
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 19, 2018
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear about the trouble you’ve experienced with your coffee maker. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Works great!
on March 16, 2018
Posted by: Cawo
from Winnipeg, MB, Canada
Gender:Female
Love the coffee maker. Is there any way to extend the time to keep it warm?
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com