Customer reviews from blackanddeckerappliances.com
Brewer - Black
Average customer rating
2.5
(256 Reviews)
Rating breakdown 256 reviews
5 Stars
62
4 Stars
24
3 Stars
14
2 Stars
33
1 Star
123
35%of customers recommend this product.
(
80 out of
231)
Customer Reviews for Brewer - Black
Customer Rating
5
great machine, but I need a new pot
on February 2, 2017
Posted by: Brewster
from Center Sandwich NH
Gender:Male
I have used this model for years and I love it. But last night I broke the pot. How can I purchase a replacement?
Thanks
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 6, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050B. I’m delighted to hear that you loved your coffee maker, but I’m sorry to hear your carafe has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Overflows and ruins the heating pad
on February 10, 2017
Posted by: unhappyCoffeeJunkie
from Redmond, WA, United States
I bought it 6 months ago and had used it ever since, but no matter what I do the dripping coffee leaks over carafe down on the heating pad. The heating pad is chipping like crazy even though I try to wipe it off as soon as I see it. I am kind of afraid to use it. Also the top lid of carafe is pretty flimsy. Maybe the one I bought was faulty, but I do not think it is safe to use if other ones leak like this.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Great features
on February 19, 2017
Posted by: Karen Jean
from Niantic Ct
Gender:Female
After approximately 6 months it decided not to pump water it's a broken
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 21, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050B. I’m sorry to hear that your coffee maker is no longer brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Not a good product
on February 21, 2017
Posted by: Ritaboo 27
from Aurora, IL, United States
Gender:Female
Product don't work will wouldn't recommend anyone bye
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 23, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear your coffee maker has stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Stopped working after 11-months
on March 5, 2017
Posted by: BMH1
Gender:Male
I have been satisfied with my coffee maker until today. This morning set it up following my daily routine and the coffee maker lit up, but it did not work. Any suggestions?
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 6, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050B. I’m glad that your coffee maker served you well at first, but I’m sorry to hear it recently stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Easy to use
on March 22, 2017
Posted by: tyann
from Vancouver, WA, United States
Gender:Female
Good coffee maker. Nothing special just simple and easy to use. Although the coffee pot broke, is there a way to purchase just the pot?
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 22, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050B. I’m glad your coffee maker was performing well, but I’m sorry to hear your carafe has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Should have known
on April 25, 2017
Posted by: Lisaraye
from Owasso, OK, United States
Gender:Female
I have had this for 2 1/2 months and it has quit working.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 26, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050B. I’m sorry to hear your coffee maker stopped brewing so soon. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Works Great
on May 11, 2017
Posted by: Pety31
from Rock Hill, NY, United States
Gender:Male
I've been using this coffee maker and have No issue whatsoever.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com