Customer reviews from blackanddeckerappliances.com
Brewer - Black
Average customer rating
2.5
(256 Reviews)
Rating breakdown 256 reviews
5 Stars
62
4 Stars
24
3 Stars
14
2 Stars
33
1 Star
123
35%of customers recommend this product.
(
80 out of
231)
Customer Reviews for Brewer - Black
Customer Rating
1
failed
on December 20, 2016
Posted by: rpet
from Sacramento, CA, United States
Gender:Female
Stopped working after 11 months. I've had cheaper coffee makers last longer than that.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 23, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050B. I’m sorry to hear your coffee maker has stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Model CM40005 Coffiemaker
on December 21, 2016
Posted by: Wilke
from Menifee Ca
Gender:Male
The Mickey Mouse handle on the Carafe comes off every time I remove it from the coffee pot. Looks like a design error & hail marry fix. I received it as gift months ago just started using it. Punched at Target. My last coffeemakers was a black & Decker lasted years no problems
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 23, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear your carafe handle has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
All of a sudden issue
on December 30, 2016
Posted by: cris0723
from Wisconsin
Gender:Female
This is my second coffeemaker of this type - I bought it because I like the way it brews and it's programmable. Been working just fine for a long time and all of a sudden I'm having overflow problems. I carefully seated the filter in the basket last night and still it overflowed. Why?
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 3, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear your coffee maker has started overflowing. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Less than 2 months of operation before failure.
on December 31, 2016
Posted by: Alexisthe4
from NB, Canada
Gender:Male
Bought brand new, made a good pot of coffee every day for 50-60 days. Now the elements won't heat at all. 5 year warrenty, receipt in hand, but I don't expect I'll get any help.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 3, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear your coffee maker has stopped brewing. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Stopped working
on January 3, 2017
Posted by: Swooze
from Richmond, VA, United States
Gender:Female
I've had this coffee maker for @ 3 months and it worked fine. Then yesterday it just wouldn't brew. Lights are on, but nothing! Tried unplugging, but no luck!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 11, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050B. I’m sorry to hear your coffee maker recently stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Bad deal
on January 11, 2017
Posted by: Bobbie
from West Liberty, KY, United States
Gender:Female
I bought this coffee pot a month ago in it is not working. It puts coffee grounds in the coffee. I will not put another one
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 12, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear that grounds are getting into your coffee. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
frustrated!
on January 11, 2017
Posted by: Caffeinator
from London, ON, Canada
Gender:Male
after faithful service for 4 years, the "sneak-a-cup" knob just fell off. I have the spring and valve, but your manuals show nothing about this item.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 12, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050B. I’m glad to hear that your coffee maker has served you so well, but I’m sorry to hear your brew basket has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Brand new piece of junk
on January 12, 2017
Posted by: Okelly1202
from Chicago, IL, United States
Gender:Female
Purchased this coffee maker in mid December of 2016, and it no longer works. Tried making coffee yesterday to no avail. I really needed my morning caffiene fix and I'm pretty peeved that this thing broke after ONE MONTH of pretty light use.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 17, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050B. I’m sorry to hear your coffee maker has stopped brewing. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com