Customer reviews from blackanddeckerappliances.com
Brewer - Black
Average customer rating
2.5
(256 Reviews)
Rating breakdown 256 reviews
5 Stars
62
4 Stars
24
3 Stars
14
2 Stars
33
1 Star
123
35%of customers recommend this product.
(
80 out of
231)
Customer Reviews for Brewer - Black
Customer Rating
1
Worthless -5*
on April 29, 2017
Posted by: Michelle34
from Russellville, AR
Gender:Female
Bought this coffee maker for Christmas and today it has stopped brewing the lights come on but the water doesn't flow into the coffee! Nothing happens. Very dissatisfied
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 1, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050B. I’m sorry to hear your coffee maker has stopped brewing properly. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Stopped Working after 5 months!!!
on July 8, 2016
Posted by: TaylorT
from St. John's, NL, Canada
Gender:Female
I bought this coffee maker back in January and I loved everything about it. That is until this morning (only 5 months later)... when I put the coffee grinds and water in the machine, pressed the "on" button and it didn't brew. The clock and lights were all working but it didn't heat up or brew the coffee! Very disappointed, as I said it was a great coffee maker up until this point. However, after reading the many similar reviews it looks like this isn't the first time this has happened.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 11, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear your coffee maker recently stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Wish I could give it a zero stars
on July 26, 2016
Posted by: Susanne
from Alabama, United States
Gender:Female
Bought this coffee pot about 2-3 months ago and the heating element has already gone out. It did the job while it worked, but I expect small appliances to last years, not just a couple of months.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 28, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear your coffee maker stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Not good
on July 30, 2016
Posted by: Cori
from Winnipeg, MB, Canada
Gender:Female
I bought this at Canadian tire 2 weeks ago. Seemed to work fine except the programming to set it for morning to brew did not work. At least I could manually turn it on to brew so I threw out box and reciept . Now two weeks in and it won't brew either. And no receipt. Guess I learned my lesson.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 1, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear that your coffee maker is not brewing correctly. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
hot water puddles
on August 17, 2016
Posted by: lqmacias
from El Paso, TX, United States
Gender:Female
From the beginning it has just spilled water everywhere when it brews. I will never purchase this brand again. I lost the receipt, so now just a piece of junk sitting in its box.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 19, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear that your coffee maker has been leaking. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Do not buy!
on October 30, 2016
Posted by: Jasmin
from Montreal, QC, Canada
Gender:Male
Bought this 1 month ago. Stopped working this morning. Electronic board just resets every minute. Unacceptable. Now I have to take my own time to review this garbage and go get a new one.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 1, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear your coffee maker is not brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
terrible coffee maker - i bought the black one
on November 20, 2016
Posted by: KnockinOnTheSky
from Ontario, Canada
Gender:Female
Not sure if I got a defective one or if the design is faulty, but I really have to fiddle with the carafe on the burner to get it to connect with the stopper so the water flows through the filter/grounds and into the coffee pot. In spite of wiggling the carafe on the element, at least once a week, the "valve" does not engage properly to allow the water from the basket into the carafe and the basket fills with water and overflows.
I HATE this coffeemaker. I selected it because I thought I could trust Black and Decker, and wish I had made a different choice and am going to try to return it.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 22, 2016
Thank you for offering your feedback regarding your Black+Decker CM1050B. I’m sorry to hear your brew basket has been overflowing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Like the Energizer Bunny...
on November 29, 2016
Posted by: leen
from South Shore, MA
Gender:Female
I LOVE my Black & Decker coffee maker! I've had it for six years, and it's still going strong, making delicious, hot coffee. I arrived at this site today only because I am contemplating replacing my white model with black to match an electric kettle that I received as a gift. I am so happy B&D is still making this model. I wouldn't want any other.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com