Customer reviews from blackanddeckerappliances.com
Brewer - Black
Average customer rating
2.5
(256 Reviews)
Rating breakdown 256 reviews
5 Stars
62
4 Stars
24
3 Stars
14
2 Stars
33
1 Star
123
35%of customers recommend this product.
(
80 out of
231)
Customer Reviews for Brewer - Black
Customer Rating
5
Love the timer and sneak a cup
on July 4, 2016
Posted by: Carolann
from PA, United States
Gender:Female
I used this for around for at least two years without failure. Two years ago my girls bought me a keurig for Christmas. My husband hates it. I finally decided to put it in storage and get my Black n Decker out. After cleaning it, it is working like new. I like the two hour turn off feature. I think any longer the coffee would be too strong. Excellent product!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Quit working after only a few months
on July 27, 2016
Posted by: coffeelover14
Mine quit working after only a few months. I am incredibly disappointed.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 28, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050B. I’m sorry to hear that after several months of use, you coffee maker has stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
After 7 years, it just stopped working
on August 29, 2016
Posted by: Henry
from Pensacola, FL, United States
Gender:Male
I bought this like 6 or 7 years ago and all of a sudden, it just stopped working. Like losing a best friend. I'm sad and need coffee.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Will not turn off.
on September 12, 2016
Posted by: Jol Griff
from Johnstown, PA, United States
Gender:Female
My 2 week old pot will not turn off. I have to un plug it. It's making a beeping noise. It's a fire hazard!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 12, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear your coffee maker is not shutting off properly. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Quit working in error months
on October 14, 2016
Posted by: JimCarp
from Frederick, Md
Gender:Male
Bought this coffee maker on June 2nd. Today October 14th it just quit working. Very disappointed.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 18, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear that your coffee maker has recently stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Lasted less than a year
on November 7, 2016
Posted by: DavidB
from Cleveland, OH, United States
Gender:Male
Bought this last December and recently stopped brewing. Should last longer than that. Wanted to see if I could figure out the problem myself but access cover is held on by screws with proprietary heads.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 8, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050B. I’m sorry to hear that your coffee maker recently stopped brewing. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Used to be good - now only lasts six months
on November 22, 2016
Posted by: dbcassidy
from Boston, MA, United States
Gender:Female
There is nothing worse than programing your coffee maker the night before to produce a fresh pot at 4 AM and waking up to finding both the pump and hotplate on the coffee maker died resulting in no coffee.
I don't know if Black and Decker changed components and got a bad batch, but this model isn't as good as the same B&D model from years past.
Pros: Clock and delayed brew works. This machine brewed good coffee for the short time it worked.
Cons: It only lasted six months before the hot plate and pump went. From other reviews it appears that this is a known and common problem.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 22, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050B. I’m sorry to hear your coffee maker has stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
1 month old .... really?
on December 4, 2016
Posted by: bec and cindi
from Houston, TX, United States
Gender:Male
just completely stopped working, no lights nothing....
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 6, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear that after one month of use, your coffee maker stopped getting power. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com