Customer reviews from blackanddeckerappliances.com
Brewer - Black
Average customer rating
2.5
(256 Reviews)
Rating breakdown 256 reviews
5 Stars
62
4 Stars
24
3 Stars
14
2 Stars
33
1 Star
123
35%of customers recommend this product.
(
80 out of
231)
Customer Reviews for Brewer - Black
Customer Rating
2
I am annoyed!!!
on February 9, 2012
Posted by: krislm78
from Avondale, AZ
Gender:Female
We have had our 12 cup programmable Black and Decker coffee pot for about a year now. At first it was great no issues, but now it is the noisiest coffee brewing experience I have ever had. For about 15 minutes at the end of the brewing it makes all this crazy noises and not sure what to do about it. UGH!
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
This product is shoddy
on February 17, 2012
Posted by: disappointed
Two different purchases of the DCM1300 (the predecessor) to this 12-cup programmable model developed leaks and became dangerous and unusable. I refuse to buy another Black & Decker appliance.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
carafe is lousy
on June 18, 2012
Posted by: Luvcoffee
from tucson, AZ
Gender:Female
I purchased this product last year when I redid my kitchen and was looking for black appliances. The handle on the pot kept moving until I can no longer pour a cup of coffee straight out of the pot. I have to tip it to the side unless I want a mess. Would not recommend it at all.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
can't see the water level for any number of cups
on July 1, 2012
Posted by: Tangerine
from coastal New Hampshire
Gender:Female
A red ball should have been put into the water level so that one could see where the water is. It is a piece of junk.
I also purchased an Extra Tall Can opener, ED475B and it is also a piece of junk!
It keeps tipping over and it doesn't open 28 oz cans very well. It is a headache!
I'm ready to junk these two appliances and I will NEVER purchase a Black & Decker product again. AND for these two pieces of junk, I got rid of two Sunbeam products that were over 12 years old that still worked like a charm and involved no aggravation...!!!!!
I also purchased an Extra Tall Can opener, ED475B and it is also a piece of junk!
It keeps tipping over and it doesn't open 28 oz cans very well. It is a headache!
I'm ready to junk these two appliances and I will NEVER purchase a Black & Decker product again. AND for these two pieces of junk, I got rid of two Sunbeam products that were over 12 years old that still worked like a charm and involved no aggravation...!!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
The carafe spills water all over counter
on August 12, 2012
Posted by: Coffee Drinker
Don't buy. Every time I attempt to fill the water reservoir,the carafe spills water all over counter. Even pouring slowly and/or half full, water still pours all over. Carafe lip needs redesigned. Maybe customer service could send me one that works!?
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Very Pleased with this Product!
on November 22, 2014
Posted by: KPDH
from IL
Gender:Female
Returned another Name Brand coffee maker because clock was malfunctioning and purchased this one for a better price. So far works great and coffee is excellent--only had for 1 day :)
Pros:
Like the fact that the tube in the water well is clear so I can be sure that it is clean. It was not in my previous unit
Like the fact that the tube in the water well is clear so I can be sure that it is clean. It was not in my previous unit
Slimmer than the Name Brand maker I returned and fits counter well
Illuminated digital clock, so I can read it from across the room and light to let me know I set the Timer.
CON: Previous maker had water view window on both sides. Made it more adaptable for counter positioning.
Would like to see that feature on future B & D Coffee Makers in this price range.
Thanks!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
worked just over 3 months
on January 25, 2016
Posted by: rozye
Gender:Female
original sales receipt- will try to exchange- 2nd one that has done this- and costs more than a new pot to send check for shipping new!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 25, 2016
Thank you for providing your feedback regarding your Black+Decker DLX1050W. We are sorry to hear that your coffee maker stopped working. The satisfaction of our customers is very important to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so that we may better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Just what everyone else said.
on February 27, 2016
Posted by: Dawn
from St Paul, MN, United States
Gender:Female
Christmas gift. Not working after only 2 months. Woke up this morning to a gurgling pot with no coffee. Water doesn't seem to want to go into the filter basket. And of course I have 13 people coming to my house for brunch. No more Black and Decker for me! UGH!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 29, 2016
Thank you for sharing your feedback regarding your Black+Decker DLX1050W. We’re sorry to hear that your coffee maker has stopped brewing. The satisfaction of our customers is very important to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com