Customer reviews from blackanddeckerappliances.com
Brewer - Black
Average customer rating
2.5 out of 5
2.5
(256 Reviews)
Open Ratings Snapshot
Rating breakdown 256 reviews
5 Stars
62
4 Stars
24
3 Stars
14
2 Stars
33
1 Star
123
35%of customers recommend this product. 
(
80 out of 231
)
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Customer Reviews for Brewer - Black
Customer Rating
2 out of 5
2
This product needs help
on January 23, 2011
Posted by: big tim 1st mate
from Oak Island n.c.
Gender:Male
It has this little flap between the top lid and the where water comes out into the coffee area . The flap comes up and hot water spills over the cover and onto the counter, hence making a mess to wipe up. I've snapped the flap several times and yet somehow it pops back up. Flap should be a fixed flap.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4 out of 5
4
Excellent machine for a decent price !
on February 4, 2011
Posted by: AllyMayDog
from western Missouri
Gender:Male
Replaced a Proctor-Silex unit that was easily 10 years old. This B-D unit is just swell, works super good, love the pre-set for next morning feature, it looks pretty good on the kitchen counter top, kind of wish the " 2 hour shut off " function could be disabled though. In synopsis > > > It makes coffee reliably that tastes good !
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5 out of 5
5
NO INSTRUCTIONS INCLUDED
on February 7, 2011
Posted by: bobolouie
from DeKalb, IL.
Gender:Male
I think the brewer is great however there were no instructions included with product. Where can i get them? thanks
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1 out of 5
1
Tired of buying coffee makers every 5-6 month's
on February 11, 2011
Posted by: Christyd592001
from Upstate New York
Gender:Female
I've owned this coffee maker for about 6 month's now and it no longer works. First the coffee would brew but then the hot plate was cold. I had to heat my coffee in the microwave. Now it doesn't work at all. I perform regular cleanings on it and once again, another coffee maker bit the dust. I went from a Mr. Coffee to this all for nothing.......
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3 out of 5
3
Not a very good coffee maker
on February 12, 2011
Posted by: Cheapo
Gender:Male
I recieved this coffee maker for Christmas and have made quite a few pots of coffee since. Every time I pour anything out of the carafe, it dribbles down the front onto the floor or counter. I try to either pour faster or slower, but nothing seems to work. The carafe spout is designed very poorly. this coffeemaker makes a mess every time I make coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4 out of 5
4
Good solidly designed product
on February 20, 2011
Posted by: gbh
from Kalamazoo, MI
Gender:Male
My wife and I were looking for a no-frills replacement for our Mr. Coffee coffee machine. We selected the Black and Decker for its price, but we are delighted with its performance. It's fast, the coffee tastes fine and the carafe doesn't dribble when you pour (unlike Mr. Coffee's carafe). Two thumbs up so far.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1 out of 5
1
on February 27, 2011
Posted by: Doug213
from Winnipeg, Manitoba
Gender:Male
I purchased this product about 8 months ago and still have not found a way to pour coffee from the carafe without a lot spilling down the side of the carafe and onto the surface below. The design of the spout is terrible. I know others who own Black and Decker coffee makers and complain about the same problem.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1 out of 5
1
This product is very messy to use & maintain.
on March 5, 2011
Posted by: Sewforyou
from Grand Pass, MO
Gender:Female
Always buy B&D, but won't again. Steam gathers in top; when you lift top to take used filter/coffee out, all water runs to back of lid/top and onto the counter behind the maker. Big mess to clean up. Must pull coffee maker away from wall. When close lid down after this, rest of water flips out onto the counter on sides & front of maker, causing another mess. Basket also doesn't sit down easily; it is easy to get it off balance a bit so when you pull the maker out before it is finished, the coffee making doesn't cease while you pour a cup early. Another bigger mess! Programming is fine on this unit. Works fine. However, in our household we don't have time to constantly clean up messes around the unit. Also water runs under other things on counter and we have to move them to clean and dry. Poorly designed lid, not at all user friendly. We've always considered B&D to have good engineering; they missed it on this one. Wish we could take it back, but it's too late for that now & we no longer have the receipt. Took a few months for me to think of writing this.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
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