Customer reviews from Char-Broil, LLC
Char-Broil - Signature TRU-Infrared 325 2-Burner Cabinet 18,000 BTU Gas Grill - Stainless Steel
Average customer rating
4.2
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
56
4 Stars
12
3 Stars
5
2 Stars
4
1 Star
9
82%of customers recommend this product.
(
70 out of
85)
Customer Reviews for Char-Broil - Signature TRU-Infrared 325 2-Burner Cabinet 18,000 BTU Gas Grill - Stainless Steel
Posted by: Jay Henry
from Naples, Fl.
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
I'm very satisfied and will buy another one when this wears out
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 19, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Even cooking and steady heat easy cooking
on April 12, 2019
Posted by: Pap069
from Orchard Park N.Y.
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
This is my second 2 burner char broil. Love the way I can control even heating. No flair burning things.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 19, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: tomtom47
from Heath, TX
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
This is my fifth Charbroil grill like this, so that should speak of how much I like them.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 18, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Great Grill
on June 12, 2019
Posted by: Frank LG
from Georgetown Texas
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
I love how easy the grill cleans up and that charred BBQ sauce doesn't drop down into the fire box. I seasoned the Tru Infrared plates three times before using it and clean up is easy with a nylon brush and baking soda. The only incident was that I found it easier to install the side trays without first installing the drop-down trays and I had to use a long narrow flat blade screwdriver.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 19, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: Gordon3
from Jacksonville, Florida
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Verified Purchase:Yes
This is my 3rd TRU-Infrared grill from Char-Broil in 15 years! My wife & I grill almost every weekend (all year) and of all of the other grills we have had (charcoal, gas, etc.), we believe the TRU-Infrared grill does a much better job of perfecting a juicy, flavorful result. Our Signature 2-burner grill is perfect for the two of us (and a few guests); it is conservative on fuel and relatively easy to clean and maintain (even in hot, humid Florida). Results are delicious!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 11, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
2
Don’t buy this grill!
on April 15, 2020
Posted by: Normi
from Harlingen, TX
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 month
Perfect size for small space. In purchased this grill 7 months ago for my new home. Grates and base are already rusted despite Char-Broil cover. Food sticks horribly to grates and is a hard to clean. Don’t buy this grill! I only use grill 2-3 times/month and grates already need to be replaced. No worth it!
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Devon, SME, May 25, 2020
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. How do you normally clean your grill? Was a case created with us? Whenever an issue is encountered please give us a call at 1-800-241-7548 or follow this link (ow.ly/SktNu) and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC