Customer reviews from Charbroil
Char-Broil - Signature TRU-Infrared 325 2-Burner Cabinet 18,000 BTU Gas Grill - Stainless Steel
Average customer rating
4.2
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
56
4 Stars
12
3 Stars
5
2 Stars
4
1 Star
9
82%of customers recommend this product.
(
70 out of
85)
Customer Reviews for Char-Broil - Signature TRU-Infrared 325 2-Burner Cabinet 18,000 BTU Gas Grill - Stainless Steel
Customer Rating
2
Don’t buy this grill!
on April 15, 2020
Posted by: Normi
from Harlingen, TX
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 month
Perfect size for small space. In purchased this grill 7 months ago for my new home. Grates and base are already rusted despite Char-Broil cover. Food sticks horribly to grates and is a hard to clean. Don’t buy this grill! I only use grill 2-3 times/month and grates already need to be replaced. No worth it!
No, I would not recommend this to a friend.
Response from CharbroilBy Devon, SME, May 25, 2020
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. How do you normally clean your grill? Was a case created with us? Whenever an issue is encountered please give us a call at 1-800-241-7548 or follow this link (ow.ly/SktNu) and we will be able to best assist.
Written by a customer while visiting Charbroil
Posted by: Gordon3
from Jacksonville, Florida
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Verified Purchase:Yes
This is my 3rd TRU-Infrared grill from Char-Broil in 15 years! My wife & I grill almost every weekend (all year) and of all of the other grills we have had (charcoal, gas, etc.), we believe the TRU-Infrared grill does a much better job of perfecting a juicy, flavorful result. Our Signature 2-burner grill is perfect for the two of us (and a few guests); it is conservative on fuel and relatively easy to clean and maintain (even in hot, humid Florida). Results are delicious!
I would recommend this to a friend!
Response from CharbroilBy SME, December 11, 2023
Thank you for your review.
Written by a customer while visiting Charbroil
Customer Rating
5
Great Grill
on June 12, 2019
Posted by: Frank LG
from Georgetown Texas
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
I love how easy the grill cleans up and that charred BBQ sauce doesn't drop down into the fire box. I seasoned the Tru Infrared plates three times before using it and clean up is easy with a nylon brush and baking soda. The only incident was that I found it easier to install the side trays without first installing the drop-down trays and I had to use a long narrow flat blade screwdriver.
I would recommend this to a friend!
Response from CharbroilBy SME, December 19, 2023
Thank you for your review.
Written by a customer while visiting Charbroil
Posted by: tomtom47
from Heath, TX
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
This is my fifth Charbroil grill like this, so that should speak of how much I like them.
I would recommend this to a friend!
Response from CharbroilBy SME, December 18, 2023
Thank you for your review.
Written by a customer while visiting Charbroil
Customer Rating
5
Even cooking and steady heat easy cooking
on April 12, 2019
Posted by: Pap069
from Orchard Park N.Y.
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
This is my second 2 burner char broil. Love the way I can control even heating. No flair burning things.
I would recommend this to a friend!
Response from CharbroilBy SME, December 19, 2023
Thank you for your review.
Written by a customer while visiting Charbroil
Posted by: Jay Henry
from Naples, Fl.
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
I'm very satisfied and will buy another one when this wears out
I would recommend this to a friend!
Response from CharbroilBy SME, December 19, 2023
Thank you for your review.
Written by a customer while visiting Charbroil
Customer Rating
5
Just the Right Size
on August 31, 2018
Posted by: janiee
Gender:Female
Level of expertise:Intermediate
Length of ownership:6 months
I bought this grill about 2 years ago. I live alone, but love to entertain friends and family. This grill covers all my needs. It's perfect to cook up a small piece of salmon, a burger, steak, etc., just for one. When I have friends over, it's still perfect for a larger group. I've had up to fifteen people over....put on some flank steaks and chicken breasts....fantastic! People always comment about how deceiving the size is compared to how much it actually cooks. This grill has worked out so well and I've had no problems with it.
I would recommend this to a friend!
Response from CharbroilBy SME, December 26, 2023
Thank you for your review.
Written by a customer while visiting Charbroil
Customer Rating
4
Great cooker for the small family!
on August 23, 2018
Posted by: 2old2
Gender:Male
Length of ownership:6 months
I purchased my Tru-Infrared grill about 4 years ago. I have owned several different brands of grills in the past (approximately 50 years of outdoor cooking on charcoal and gas grills). My biggest problem during all those years was the "flame-ups" that tend to accompany regular types of grills. I read the reviews on the Char-Broil Tru-Infrared grill and decided to try one. I have cooked on my grill at least once a week during the 4 + years I have owned it and have never had any type of flame-up problems. The grill does't cook exactly the same as the regular type of grill, but it doesn't take long to figure out how to use it and the food is just as good.
I would recommend this to a friend!
Response from CharbroilBy SME, November 10, 2023
Thank you for your review.
Written by a customer while visiting Charbroil