Customer reviews from Charbroil
Char-Broil - Charcoal Grill 580 - Black
Average customer rating
3.8
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
31
4 Stars
9
3 Stars
5
2 Stars
4
1 Star
9
75%of customers recommend this product.
(
41 out of
55)
Customer Reviews for Char-Broil - Charcoal Grill 580 - Black
Customer Rating
1
DO NOT BUY
on August 29, 2020
Posted by: Ianbuck500
from Columbus Ohio
Gender:Male
Level of expertise:Intermediate
Length of ownership:3 months
I bought it 8 months ago and it is completely falling apart, the whole thing is covered in rust they do not care about their customers and refuse to send replacement part even tho it’s in the warranty.
No, I would not recommend this to a friend.
Response from CharbroilBy Dustin, SME, September 4, 2020
We're very sorry to hear this. Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to further investigate this and help.
Written by a customer while visiting Charbroil
Customer Rating
1
Good for Burgers and dogs, but not for real BBQing
on November 6, 2019
Posted by: MEEEEEEEEEEEEEEEEEE
from California
Gender:Male
I bought this maybe 5 months ago to go along with my other grills as I needed a good Charcoal grill. My wheels have totally disintegrated and the heat Vents dont really make a difference. Great for burgers and dogs, but not for anything else! Really bummed!
No, I would not recommend this to a friend.
Response from CharbroilBy Dustin, SME, November 12, 2019
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to help.
Written by a customer while visiting Charbroil
Customer Rating
5
Love My Charcoal Grill
on April 29, 2018
Posted by: itsmemee
Gender:Female
Length of ownership:6 months
I love my Char-Broil Charcoal Grill. We take it out on camping trips and its easy to load in truck. We also bbq in backyard. Easy to use and cook meats well. I like the space on each side for utensils and condiments.
I would recommend this to a friend!
Response from CharbroilBy SME, January 19, 2024
Thank you for your review.
Written by a customer while visiting Charbroil
Customer Rating
5
Fantastic Grill
on June 19, 2022
Posted by: Stevie L
from Coatesville Pa
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 year or longer
I bought this grill about 5 years ago and I remember after putting it together I couldn’t wait to use it. Im using it today and it is still amazing. Besides from a little rust on the underside of the hood and the sliding tray underneath the charcoal holder (I blame that on the cheap cover I bought) Like I said I’m using it now and I’m getting a good many praises from my guests. ( that’s why I’m submitting this review at this time)
I would recommend this to a friend!
Response from CharbroilBy SME, October 27, 2023
Thank you for your review.
Written by a customer while visiting Charbroil
Customer Rating
5
Great charcoal grill
on May 12, 2020
Posted by: SethP
from Atlanta, GA
Gender:Male
Length of ownership:6 months
I’ve had mine for 5 years and I love it. I got a cover for it which I highly recommend. If you like cooking with wood charcoal and wood this is a great grill.
I would recommend this to a friend!
Response from CharbroilBy SME, December 8, 2023
Thank you for your review.
Written by a customer while visiting Charbroil
Customer Rating
5
As billed, the most forgiving grill on the market.
on November 21, 2020
Posted by: Rjones70
from Jefferson City, MO
Gender:Male
Length of ownership:1 year or longer
This is the best grill I've ever owned. Mine is 7 years old and is awesome. I recently bought a new charcoal pan and new grates, and plan to use it forever as long as I can get parts for it.
I would recommend this to a friend!
Response from CharbroilBy SME, December 1, 2023
Thank you for your review.
Written by a customer while visiting Charbroil
Customer Rating
1
Not what it's cracked up to be.
on June 22, 2016
Posted by: Tomato_4
Gender:Female
Length of ownership:1 month
It's a piece of garbage. Should have saved my money.
No, I would not recommend this to a friend.
Response from CharbroilBy SME, November 3, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Charbroil
Posted by: Shahan
from Denton, Texas
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
My favorite feature is the crank that lowers and raises the charcoal. There is easy access to the charcoal via the fire door. And, it was easy to assemble.
I would recommend this to a friend!
Response from CharbroilBy SME, December 1, 2023
Thank you for your review.
Written by a customer while visiting Charbroil