Customer reviews from Charbroil
Char-Broil - Charcoal Grill 580 - Black
Average customer rating
3.8
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
31
4 Stars
9
3 Stars
5
2 Stars
4
1 Star
9
75%of customers recommend this product.
(
41 out of
55)
Customer Reviews for Char-Broil - Charcoal Grill 580 - Black
Customer Rating
1
Poor representation of Made in USA Buyer Beware!
on June 30, 2024
Posted by: majkc
Poorly manufactured and designed. This is the worst American-made product that we have ever purchased. Thin gauge metal and bent parts. Poor quality paint job. Paint chips and rust begins immediately.
We onlypurchase products sourced and manufactured in the US.
This will be the last time that we patronize Char-Broil for any reason.
We onlypurchase products sourced and manufactured in the US.
This will be the last time that we patronize Char-Broil for any reason.
No, I would not recommend this to a friend.
Response from CharbroilBy Stacy, SME, July 2, 2024
Our apologies for the frustrations you have experienced please contact us at 1-866-239-6777 for assistance with your grill.
Written by a customer while visiting Charbroil
Posted by: Debitoes
from Hartsville, PA
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
We love this grill. It's smaller than our other grills, but we are downsizing as the kids get older and moving out. It gets hot rather quickly and stays hot. Cooks great!
I would recommend this to a friend!
Response from CharbroilBy SME, October 26, 2023
Thank you for your wonderful review.
Written by a customer while visiting Charbroil
Posted by: Montique
Verified Purchase:Yes
We have not been able to use our grill we are waiting for a defective part
No, I would not recommend this to a friend.
Response from CharbroilBy Stacy, SME, June 4, 2024
Do you have an order placed for the part? Please contact us at 1-866-239-6777 for assistance with your order or to place an order for the part.
Written by a customer while visiting Charbroil
Customer Rating
2
Not so hot
on April 3, 2019
Posted by: math gal
from baltimore ,md
Gender:Female
Length of ownership:1 week
I like the size, which is why I bought it. But the ash pan keeps falling out. It is TOO SMALL for the slot for the slot it rests upon. Both steel handles rock on their cradles. putting the lift together was horrible, the instructions were awful. Plus the lid has no support, it should only be able to raise up without going all the way back. All 4 vent covers called for the A screw with a D washer. The covers just flop around since the washer won't screw on. Finally, the charcoal access door is a pain, you have to watch from inside to see it lock. I haven't used it yet, will use it this weekend. If the ash pan falls out while I'm grilling, I'm taking it back, lock stock and barrel.
No, I would not recommend this to a friend.
Response from CharbroilBy Dustin, SME, April 5, 2019
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Was a case created with us? Whenever an issue is encountered please give us a call at 1-800-241-7548 or follow this link (ow.ly/SktNu) and we will be able to best assist.
Written by a customer while visiting Charbroil
Posted by: Gerry_2
from California
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
Very sturdy and easy to use, love being able to control the heat!
I would recommend this to a friend!
Response from CharbroilBy SME, December 15, 2023
Thank you for your review.
Written by a customer while visiting Charbroil
Customer Rating
5
Extremely satisfied
on August 1, 2021
Posted by: CoCoChanel521
from Woodbridge NJ
Gender:Female
Length of ownership:1 week
Love the features & it makes grilling a pleasure. Find more reasons 2 get my grill game on.
I would recommend this to a friend!
Response from CharbroilBy SME, October 31, 2023
Thank you for your review.
Written by a customer while visiting Charbroil
Posted by: The burner
from Dulce NewMexico
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
I love this grill did a some burgers and chops the first time I used it. Did a brisket and some pork ribs the second week of purchasing grill. Was not disappointed. The grill performed as expected everything came out perfect. Perfect for everything even my steaks came out awesome. Very versatile grill.
I would recommend this to a friend!
Written by a customer while visiting Charbroil
Customer Rating
1
Works but wont last!
on September 4, 2016
Posted by: BROKEN FOOL
Gender:Male
Length of ownership:1 week
Bad workmanship. Paint melted off on the first warm up
No, I would not recommend this to a friend.
Response from CharbroilBy Devon P, SME, September 16, 2016
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Did you season this grill before use? Has a case been created with us? Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Charbroil