Customer reviews from samsonite.com
American Tourister - Brookfield Luggage Set - Black
Average customer rating
4.2
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
16
4 Stars
9
3 Stars
3
2 Stars
0
1 Star
2
89%of customers recommend this product.
(
24 out of
27)
Customer Reviews for American Tourister - Brookfield Luggage Set - Black
Posted by: Nikkid1118
from Nashville, TN
Verified Purchase:Yes
Have not been on a trip with it yet. But for the price I couldn't pass up buying it. Pretty light weight to me. Easy to stoll on the wheels even on carpet. My only con is the size i may purchase the biggest which is the 29in I think. But overall good quality. Its stylish and roomy so it should fo for a family of 4 using the bigger case.
Pros: Easy To Access Items, High Quality, Lightweight
Cons: Small Capacity
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: rabbit
from ontario, canada
Verified Purchase:Yes
I just received this set and used it once. It looks great, is lightweight and you can fill it to capacity.
Pros: Easy To Carry, Easy To Identify, Good Capacity, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Robbie
from Mobile, AL
Verified Purchase:Yes
Great Price and useful.
Pros: Easy To Carry, Good Capacity, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3
Beautiful set. Looks strong and great for travel.
on June 6, 2016
Posted by: FG traveller
from Monsey, new York
Verified Purchase:Yes
Will enjoy such a strong luggage set on all trips!
Pros: Easy To Carry, Easy To Identify, Stylish
Response from samsonite.comBy samsonitepwr, samsonitepwr, April 7, 2017
Hi,
Thank you for your feedback! We are delighted to hear that this Samsonite product meets the high standards we set for all of our products. We hope that you will consider us for any future purchases.
Thank you for your feedback! We are delighted to hear that this Samsonite product meets the high standards we set for all of our products. We hope that you will consider us for any future purchases.
Written by a customer while visiting samsonite.com
Posted by: Trotamundos
from Tampa, Fl
Verified Purchase:Yes
I wish this was a Samsonite branded set. But this grouping is very practical since it does not have a useless toiletries bag or half size carry-on. The third piece being a wheeled duffle is what sealed the deal for me.
Pros: Good Capacity, Lightweight, No Fluff Set
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: joe the explorer
from New York
Verified Purchase:Yes
the set is beautiful and functions perfectly, however it would help if the large case would be a bit bigger 25" doesn't really get me to where I need to be
Pros: Lightweight
Cons: Small Capacity
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Diane
from MA
Verified Purchase:Yes
Flew from Boston to Las Vegas - it was great not to have to check any baggage and go with strictly carry-ons
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Hari Ganesan Rama Moorthy
from Tustin, CA
Verified Purchase:Yes
I have ordered 2 sets, received both sets damaged. Spinners very poorly quality and cheaply made. All 4 spinners frame got bend. I have other american tourister travel bags they are solid for years. But this model is the worst. It couldn't survive shipping itself. I seriously doubt how it will survive for trips.
Pros: Lightweight
Cons: Poor Quality, Weak Seams
No, I would not recommend this to a friend.
Response from samsonite.comBy samsonitepwr, samsonitepwr, April 7, 2017
Hi Hari,
Thank you for your feedback. We are sorry to hear of your troubles with your American Tourister Brookfield Set! Please contact one of our agents at 1-800-765-2247 or questions@samsonite.com with your shop.samsonite.com order number and we will be happy to arrange a replacement.
Thank you for your feedback. We are sorry to hear of your troubles with your American Tourister Brookfield Set! Please contact one of our agents at 1-800-765-2247 or questions@samsonite.com with your shop.samsonite.com order number and we will be happy to arrange a replacement.
Written by a customer while visiting samsonite.com