Customer reviews from samsonite.com
American Tourister - Brookfield Luggage Set - Black
Average customer rating
4.2
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
16
4 Stars
9
3 Stars
3
2 Stars
0
1 Star
2
89%of customers recommend this product.
(
24 out of
27)
Customer Reviews for American Tourister - Brookfield Luggage Set - Black
Posted by: Chris
from Boston,MA
Verified Purchase:Yes
Used 3 of the bags to go to the Bahamas and had the Zipper on the large bag break. The Airline had to use tape to hold the bag close so I could use it. Zippers are very cheap and will not hold up under stress!
Cons: Bad Zippers, Poor Quality
No, I would not recommend this to a friend.
Response from samsonite.comBy samsonitepwr, samsonitepwr, April 7, 2017
Hi Chris,
Thank you for your feedback. Here at Samsonite, we strive to deliver the highest quality product we can to our customers. We appreciate all suggestions on ways to improve our products. We will note these suggestions for our product development team.
Thank you for your feedback. Here at Samsonite, we strive to deliver the highest quality product we can to our customers. We appreciate all suggestions on ways to improve our products. We will note these suggestions for our product development team.
Written by a customer while visiting samsonite.com
Posted by: TampaJames
from Tampa, fl
Verified Purchase:Yes
Nothing much to say simple easy to use luggage
Pros: Easy To Carry, Good Capacity, Lightweight
Cons: Not Heavy Duty
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: sarah
from ny
Verified Purchase:Yes
So far so good!! My son even played with the zippers & they didn't break!
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Momof 4
from Michigan
Verified Purchase:Yes
Purchased it for my son and am very happy with it. He will be using it on his first trip abroad
Pros: Easy To Carry, High Quality, Lightweight, Purchased
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: K the giver
from Tallulah, LA
Verified Purchase:Yes
I bought this as a graduation gift for my nephew. He loves it. He will be leaving for school this week.
Pros: Easy To Carry, Easy To Identify, High Quality, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Explorer
from Central Coast, CA
Verified Purchase:Yes
They're good quality for the price!
Pros: Easy To Access Items, Good Capacity, Lightweight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Moses
from New York, NY
Verified Purchase:Yes
Nice and good product!
Pros: Easy To Access Items, Easy To Carry
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Manasa
from Albany, NY
Verified Purchase:Yes
I use this product for small trips. I took the carry on luggage for my recent trip over a weekend. The bag got torn once it got dropped from the luggage trolley on to the ground. Very disappointing to see a new bag torn on my first use. The handle to drag bags are also very weak. But the bag looks stylish. Duffle bag doesn't have a handle to pull.
Pros: Easy To Carry, Good Capacity, Stylish
Cons: Heavy To Begin With, No Handle For Duffle Bag, Tears Easily, Weak Seams
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com