Customer reviews from holmesproducts.com
Holmes - 2.44 Gal. Humidifier - Black
Average customer rating
3.2
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
27
4 Stars
19
3 Stars
8
2 Stars
8
1 Star
23
58%of customers recommend this product.
(
47 out of
81)
Customer Reviews for Holmes - 2.44 Gal. Humidifier - Black
Posted by: Beno
from Methuen, MA, United States
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far so good. It humidifies my needs. It is easy
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Customer Rating
1
Will not last.
on October 18, 2016
Posted by: Jowatana
from Laramie, WY, United States
Length of ownership:1 year or longer
Bought one of these last December and towards the end of March the rotary fans shattered and went flying through the room. The product was replaced without too much hassle by Holmes/Jarden which was nice. It is now October and the unit sounds like a locomotive again - the fans are off balance yet again. I am waiting for the fans to break, and I will find out what the second warranty/replacement policy is.
A number of people seem to have this for years without problems, so perhaps I have bad luck. My inclination however is that this unit cannot handle the hardness of the water where I live and the mineral buildup is the culprit. And, since I cannot access or clean the fans the buildup is causing the eventual breakdown. However, we diligently use the water treatment with every tank refill, clean the unit as much as possible and replace the filters too no avail.
If your water is softer, this may be a great deal - it does work well when it works. If you have hard water or bad luck, this could be more work for four months than you want.
A number of people seem to have this for years without problems, so perhaps I have bad luck. My inclination however is that this unit cannot handle the hardness of the water where I live and the mineral buildup is the culprit. And, since I cannot access or clean the fans the buildup is causing the eventual breakdown. However, we diligently use the water treatment with every tank refill, clean the unit as much as possible and replace the filters too no avail.
If your water is softer, this may be a great deal - it does work well when it works. If you have hard water or bad luck, this could be more work for four months than you want.
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Holmes®️ - Consumer care , HA2 - Consumer Service Department, February 2, 2023
Hi Jowatana! Thank you for choosing Holmes®️. We hope you are healthy and staying safe. We apologize to hear that your humidifier units did not last long. We are sorry for the inconvenience that this may have cause. Thanks for taking the time to share your experience. We will surely relay your feedback to our Design and Production Team, as we are doing our best to make our products better. Have a wonderful day!
Written by a customer while visiting holmesproducts.com
Posted by: Brett Hitman
from Minneapolis, MN, United States
Gender:Male
Length of ownership:3 months
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm very happy with it, nice and noisy as we have kids and it drowns out the noise
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Customer Rating
5
Humidifier review
on August 14, 2016
Posted by: SueH
from Glendale, CA
Gender:Female
Length of ownership:3 months
This humidifier has been working great. Fast delivery, good price too.
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Posted by: Booo
from Denver, CO, United States
Gender:Male
Length of ownership:3 months
Verified Purchase:Yes
I bought this unit for the auto on off feature. I want to be able to set the humidity at a certain % and forget it, but it won't turn on even 20% lower than the setting I have it at.
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Gregory, Consumer Care, March 2, 2017
Thank you for providing your feedback as we greatly appreciate it. We will happily forward your
comments to our product team.
https://www.holmesproducts.com/contactus?cid=contact-us
comments to our product team.
https://www.holmesproducts.com/contactus?cid=contact-us
Written by a customer while visiting holmesproducts.com
Posted by: Jim P
from Lake Placid, NY
Gender:Male
Length of ownership:3 months
Verified Purchase:Yes
Excellent power and quick results from a relatively small unit. Remarkable output!
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Posted by: Madhatter
from Andover, ma
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
From the start the humidity control did not work.. Humidifier is constantly on regardless of the settings.
Also the filter is expensive and requires replacement often.
High speed sounds like a jet plane.
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Tori, Consumer Care, April 25, 2016
Thank you so much for your helpful review. We are constantly looking for ways to improve our products and this will be forwarded to our product team.
For assistance with the humidifier. please contact us at the link below:
https://www.holmesproducts.com/contactus?cid=contact-us
For assistance with the humidifier. please contact us at the link below:
https://www.holmesproducts.com/contactus?cid=contact-us
Written by a customer while visiting holmesproducts.com
Posted by: Allen
from Long Island, NY
Length of ownership:1 week
Verified Purchase:Yes
For many years I had the Bionaire W7 humidifier which was a well built, sturdy & a very efficient product. When it recently broke after 15 years I replaced it with this substandard humidifier. It is a flimsy machine & didn't work properly. I was issued a credit from Holmes.
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Gregory, Consumer Care, April 15, 2016
Thank you for your feedback. We strive for all of our consumers to have the best experience possible. Our product team will be interested in you comments. Please feel free to contact us again with any further questions or concerns.
Written by a customer while visiting holmesproducts.com