Customer reviews from blackanddeckerappliances.com
Black & Decker - FusionBlade 48-Oz. Blender - Silver, Black
Average customer rating
1.7
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
3
4 Stars
4
3 Stars
6
2 Stars
7
1 Star
40
16%of customers recommend this product.
(
9 out of
58)
Customer Reviews for Black & Decker - FusionBlade 48-Oz. Blender - Silver, Black
Customer Rating
3
Frustrated Trying to Fix
on June 29, 2018
Posted by: Marcia
from Sun Valley, ID, USA
I love this blender but the jar base of our blender broke. I can't find a replacement. I have the manual but sadly, I didn't keep my receipt to know if it's less than 2 years old. I did see one jar base replacement but it said it was out of stock. Do I need to toss a perfectly good blender? I sure hope not--it's so against my nature to throw away such a good blender. Many thanks for any help you can offer.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 3, 2018
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad that you love your blender, but I’m sorry to hear about the trouble you’ve experienced with its jar base. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your iron has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
blade housing broken
on August 24, 2018
Posted by: ncsupack
from Los Angeles, California
Gender:Male
I like the blender, but the housing to the blade broke. Would hate to replace entire unit for just that.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Jim, Customer Service, August 24, 2018
Thank you for offering your feedback regarding your Black + Decker BL1130SG. I’m sorry to hear about the trouble you’ve experienced with your blender. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Replacement Lid
on September 14, 2018
Posted by: Em1983
from LA, california
I broke the plastic insert that goes in the lid. How do I order a new one!!!
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 18, 2018
Thank you for offering your feedback regarding your Black+Decker BL1130SG. I’m glad that your blender has been serving you well, but I'm sorry to hear about the trouble you’ve experienced with the lid. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Good blender, but the jar base cracks.
on September 30, 2018
Posted by: Nickname here
from Houston
Gender:Female
The base of the jar seems to a bad fit for this model. I have read many reviews stating this , Also not available as a replacement part.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 2, 2018
Thank you for offering your feedback regarding your Black+Decker BL1130SG. I’m sorry to see the trouble you’ve experienced with your blender's jar base, but I'm happy to advise that the jar base is typically available as a replaceable part. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Blade loose in housing
on October 9, 2018
Posted by: Davidgoody
from San Francisco
Gender:Male
After a year of light use the blade has gotten loose in its housing resulting in big leaks out the bottom of the unit. There doesn’t seem to be any replacement for the blade unit online. Have to throw the whole thing away. Why not offer a replacement for an obviously shoddy part? I don’t have the receipt.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 10, 2018
Thank you for offering your feedback regarding your Black+Decker Blender. I’m sorry to hear about the trouble you’ve experienced with your blender, but I'm happy to advise that the blade assembly is typically available as a replaceable part. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Gasket replacemen
on October 20, 2018
Posted by: agalvez26
from Milwaukee, Wisconsin
Gender:Female
I have been looking for a gasket replacement for the model BL 1130 and is nowhere to find.
Please tell me where I can find one.
Thank you
Please tell me where I can find one.
Thank you
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 23, 2018
Thank you for offering your feedback regarding your Black+Decker BL1130SG. I’m sorry to hear about the trouble you’ve experienced with your blender. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Well that didn't last long
on November 13, 2018
Posted by: CBumbarger
from Alabama
Gender:Male
Broken bottom part. Not properly sealing. I don't even know where to start. There's no real circulation of materials even when it did work. Such a disappointing purchase.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 15, 2018
Thank you for offering your feedback regarding your Black+Decker Blender. I’m sorry to hear about the trouble you’ve experienced with your blender. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
So much for name recognition
on November 24, 2018
Posted by: UnhappyT
This stopped working while I was making Thanksgiving dinner! And hasn't worked since then. I haven't even used it that much and it's already died. It looks sturdy but I suppose looks can be deceiving. How disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com