Customer reviews from blackanddeckerappliances.com
Black & Decker - FusionBlade 48-Oz. Blender - Silver, Black
Average customer rating
1.7
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
3
4 Stars
4
3 Stars
6
2 Stars
7
1 Star
40
16%of customers recommend this product.
(
9 out of
58)
Customer Reviews for Black & Decker - FusionBlade 48-Oz. Blender - Silver, Black
Customer Rating
1
Worked once!
on August 7, 2017
Posted by: CHD1
from Stillwater, OK, United States
Gender:Female
We got this as a wedding gift and used it once before the blades came apart from the glass mixing bowl and now it leaks. Should have done research before putting it on our registry.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 8, 2017
Thank you for offering your feedback regarding your Black+Decker BL1130SG. I’m sorry to hear about the leaking issue you’ve experienced with your blender. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Replacement parts
on February 16, 2019
Posted by: M Martwick
from South Carolina
Gender:Female
The rubber piece at the bottom of the blade broke after using it and cleaning a couple of times. Product is not very durable. Now I have a blender that I cannot use because it is leaking without that rubber piece. Where can I get this part?
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Jim, Customer Service, February 19, 2019
Thank you for offering your feedback regarding your Black + Decker BL1130SG blender. I’m sorry to hear about the trouble you’ve experienced with your blender. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Blender not working
on April 28, 2019
Posted by: Herve
from Regina, Saskatchewan
Gender:Male
I have had this Blender since late January 2019. I was about to blend some celery earlier today and the seal around where the base of the Jar sits broke. It had been working pretty well for the few times I used it. How do I get a replacement?
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 1, 2019
Thank you for offering your feedback regarding your Black+Decker Blender, and thank you as well for working with us on a solution. I'm happy to advise that your replacement is preparing to ship via UPS. If you need any further assistance with your blender, please reply to the email I've sent you from youropinionmatters@spectrumbrands.com, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Base gasket just popped off the bottom
on January 16, 2017
Posted by: jflo13
from Portland, OR, United States
[This review was collected as part of a promotion.] While washing the parts, the gasket just came off. Tried to tighten it back on but water just kept leaking out. Can we get another blender that doesn't have this problem?
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 17, 2017
Thank you for offering your feedback regarding your Black+Decker BL1130SG. I’m sorry to hear that your blender’s gasket has broken. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Disappointed
on June 4, 2017
Posted by: Trampus
from Salem, OR, United States
Gender:Male
I got this blender for the nice thick blending jar, but I am very disappointed that it will not blend anything...which is kinda the point of a blender. I hope there is a replacement blade I can get instead of the fusionblade which won't blend anything. The FusionBlade just spins at the bottom without allowing what your blending to come down and get blended. You have to use a rubber spatula to keep things going.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 5, 2017
Thank you for offering your feedback regarding your Black+Decker BL1130SG. I’m sorry to hear that you’ve been disappointed with your blender’s results. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Black and Decker BL1130 Blender
on June 18, 2017
Posted by: niser
from Hancock, IA, United States
Gender:Female
I bought this blender less than a month ago. It leaks around the blades and requires several start/stops to move food down to the blade. Love the heavy glass and looks but what a mess!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 19, 2017
Thank you for offering your feedback regarding your Black+Decker BL1130SG. I’m sorry to hear that your blender recently started to leak. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Easy to clean
on December 15, 2017
Posted by: stephbrown
from Ottawa, ON, Canada
Gender:Female
My favorite blender. After 2 years of regular use the motor has died. I'm disappointed that I can't get into the motor and replace the bad parts. I also would love to find just the base to replace, instead of the whole unit, but I will be getting this again.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Burnt out after a few uses
on July 14, 2016
Posted by: Moturam
from Minneapolis, MN, United States
Gender:Male
I was given this blender last month as a gift. I have used it thrice since to make fruit smoothies. Yesterday, the blender stopped working while I was making a smoothie with some kale in it. I had barely run it for 30 seconds and turned it off to push some of the kale down the sides of the glass container (another constant problem with the blender) and it wouldn’t switch on again. I picked up the blender and the underside smelt strongly of something rubbery or electronic that had burnt. I waited for a little while and tried to run the blender again but it seems to have burned out. Pretty disappointed.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 14, 2016
Thank you for offering your feedback regarding your Black+Decker BL1130SG. I’m sorry to hear your blender recently stopped working. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com