Customer reviews from blackanddeckerappliances.com
Black & Decker - FusionBlade 48-Oz. Blender - Silver, Black
Average customer rating
1.7
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
3
4 Stars
4
3 Stars
6
2 Stars
7
1 Star
40
16%of customers recommend this product.
(
9 out of
58)
Customer Reviews for Black & Decker - FusionBlade 48-Oz. Blender - Silver, Black
Customer Rating
1
Great until the base broke!
on July 9, 2016
Posted by: MaryLiz
from Portland, OR, United States
Gender:Female
I bought this blender and it was working great. Sadly, the base cracked while I was twisting it off. I didn't force it or anything, it just wasn't well made. I tried finding a replacement part online, but yielded no results. I hate that I just have to throw the whole thing away and contribute to all the waste when it's otherwise perfectly functional.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 11, 2016
Thank you for offering your feedback regarding your Black+Decker BL1130SG. I’m sorry to hear your blender’s jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
very disappointed with this product
on July 19, 2016
Posted by: Boats
from Reading, Pa
Gender:Male
I bought the blender a month ago for my grand children to make smoothies and milkshakes they really had a great time with it, weren't even using it just trying to clean it and the mold along the bottom blades cracked all the way around. Now have to throw it away after only a month of use. Really disappointed and no I would not recommend this product to anyone.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 21, 2016
Thank you for offering your feedback regarding your Black+Decker BL1130SG. I’m sorry to hear about the issue with the broken blade assembly. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Mold around the blade cracked and leaking
on August 21, 2016
Posted by: shops
from CA
Gender:Female
I was trying to make a smoothie and all off sudden everything starts leaking at the bottom. Looks like the mold underneath had cracked causing the leak. I have been trying to find a replacement and I couldnt find any.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 23, 2016
Thank you for offering your feedback regarding your Black+Decker BL1130SG. I’m sorry to hear that your blade assembly has cracked. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Cheap base which cracked.
on August 21, 2016
Posted by: Ggrande
from Pittsburgh, PA, United States
Gender:Male
We purchased this blender 6 months ago and it worked well until the base totally broke apart when I was putting it back together. Very disappointed.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 23, 2016
Thank you for offering your feedback regarding your Black+Decker BL1130SG. I’m sorry to hear that your blender’s jar base has recently broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Base cracks
on August 25, 2016
Posted by: Kevin
from Romeo, MI
Gender:Male
I bought this about 6 months ago and have used it maybe 3 or 4 times. Last time I used it to make a smoothie - it started leaking out the bottom. After looking at the reviews for this product, this seems to be a common problem. I also looked online for replacement parts for it and found nothing
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 26, 2016
Thank you for offering your feedback regarding your Black+Decker BL1130SG. I’m sorry to hear that your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Broke base
on September 6, 2016
Posted by: Boltman
from San Diego, CA, United States
Gender:Male
I also brought this approximately a year or less and have only used it @ the most 15 times. Trying to make a smoothie and it made a loud noise and it started leaking out the bottom. Very unhappy with this
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 7, 2016
Thank you for sharing your feedback regarding your Black+Decker BL1130SG. I’m sorry to hear your blender has begun leaking. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Leaks profusely from blade assembly
on October 2, 2016
Posted by: Tsbross
from Seattle, WA, United States
Gender:Female
There are many things I like about this blender - specifically the heavy duty glass container and powerful motor. However, it leaks profusely from the blade assembly and has ever since I purchased it about 9 months ago. I kept thinking it was me not tightening or over tightening the base enough until I put just water in it and could see the rapid dripping coming from the blade assembly and not the seal. Any possibility of getting a replacement part? I really don't want to have to replace the whole unit.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 3, 2016
Thank you for offering your feedback regarding your Black+Decker BL1130SG. I’m glad you are happy with many of your blender’s features, but I’m sorry to hear that it is leaking. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Lasted a dozen uses (maybe)
on October 3, 2016
Posted by: KaMmy
from L A, CA, United States
Gender:Female
Haven't used it a dozen times in the 6 months we've had it. Used the one before for years - at least a decade. This morning I stopped it to add something else and a horrible noise happened. Apparently the small turn-style at the bottom (black plastic) that attaches to the blades somehow became detached and the small black turn-knob (whatever it's called) shredded where it went into the jar. The motor is fine, but it hardly matters. It's dead.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 3, 2016
Thank you for offering your feedback regarding your Black+Decker BL1130SG. I’m sorry to hear your blender recently stopped working. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com