Customer reviews from blackanddeckerappliances.com
Black & Decker - FusionBlade 48-Oz. Blender - Silver, Black
Average customer rating
1.7
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
3
4 Stars
4
3 Stars
6
2 Stars
7
1 Star
40
16%of customers recommend this product.
(
9 out of
58)
Customer Reviews for Black & Decker - FusionBlade 48-Oz. Blender - Silver, Black
Customer Rating
1
Base cracks
on August 25, 2016
Posted by: Kevin
from Romeo, MI
Gender:Male
I bought this about 6 months ago and have used it maybe 3 or 4 times. Last time I used it to make a smoothie - it started leaking out the bottom. After looking at the reviews for this product, this seems to be a common problem. I also looked online for replacement parts for it and found nothing
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 26, 2016
Thank you for offering your feedback regarding your Black+Decker BL1130SG. I’m sorry to hear that your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Broke base
on September 6, 2016
Posted by: Boltman
from San Diego, CA, United States
Gender:Male
I also brought this approximately a year or less and have only used it @ the most 15 times. Trying to make a smoothie and it made a loud noise and it started leaking out the bottom. Very unhappy with this
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 7, 2016
Thank you for sharing your feedback regarding your Black+Decker BL1130SG. I’m sorry to hear your blender has begun leaking. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Leaks profusely from blade assembly
on October 2, 2016
Posted by: Tsbross
from Seattle, WA, United States
Gender:Female
There are many things I like about this blender - specifically the heavy duty glass container and powerful motor. However, it leaks profusely from the blade assembly and has ever since I purchased it about 9 months ago. I kept thinking it was me not tightening or over tightening the base enough until I put just water in it and could see the rapid dripping coming from the blade assembly and not the seal. Any possibility of getting a replacement part? I really don't want to have to replace the whole unit.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 3, 2016
Thank you for offering your feedback regarding your Black+Decker BL1130SG. I’m glad you are happy with many of your blender’s features, but I’m sorry to hear that it is leaking. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Lasted a dozen uses (maybe)
on October 3, 2016
Posted by: KaMmy
from L A, CA, United States
Gender:Female
Haven't used it a dozen times in the 6 months we've had it. Used the one before for years - at least a decade. This morning I stopped it to add something else and a horrible noise happened. Apparently the small turn-style at the bottom (black plastic) that attaches to the blades somehow became detached and the small black turn-knob (whatever it's called) shredded where it went into the jar. The motor is fine, but it hardly matters. It's dead.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 3, 2016
Thank you for offering your feedback regarding your Black+Decker BL1130SG. I’m sorry to hear your blender recently stopped working. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Blade start to leak after 6 month of use
on December 4, 2016
Posted by: Leic
After used it for 6 month, the blade assembly start to leak water. The blade move from side to side from the rubber mount. It's hard to find the replacement online for this blade.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 6, 2016
Thank you for offering your feedback regarding your Black+Decker BL1130SG. I’m sorry to hear that your blade assembly has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Burned out during use
on December 9, 2016
Posted by: Jchris87
from Atlanta, GA, United States
Gender:Male
I was using my BL1130 blender to make a Christmas dessert and it all of the sudden stopped worked and began to have a burning smell. I immediately unplugged it and let it cool down, but it wouldn't turn back on afterwards.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 12, 2016
Thank you for offering your feedback regarding your Black+Decker BL1130SG. I’m sorry to hear your blender recently stopped working. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Leaking base
on December 10, 2016
Posted by: Zowky
from Tucson, AZ, United States
Gender:Female
This blender was a gift for my birthday, and was working fine up until its 4th use. Now it just leaks out of the bottom where the blades are. Clearly not designed well and I'm disappointed that this just ruined my dinner. Would not purchase or recommend.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 12, 2016
Thank you for offering your feedback regarding your Black+Decker BL1130SG. I’m sorry to hear about the leaking issue you’ve experienced with your blender. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Birthday Gift
on December 19, 2016
Posted by: lindaj
from The Dalles, OR, United States
Gender:Female
Rec'd this product as a gift 8/11/16. After a month, the motor ceased working. No burned smells or anything..........was blending ripe chunks of avocado for guacamole! Returned/exchanged blender for another one-same model.Had this blender less than 3 months when the jar fractured. I was running the jar under the faucet to speed along the thawing process. The jar was under the faucet from the beginning, as the water heated up. I don't ever recall being so dissatisfied w/a product. Is there a recall on this product? If not, there should be! I take care of my stuff, am a gentle user. This product should've lasted me for years.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com