Customer reviews from frigidaire.com
Frigidaire - 24" Built-In Single Gas Wall Oven
Average customer rating
4
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
27
4 Stars
20
3 Stars
7
2 Stars
7
1 Star
2
81%of customers recommend this product.
(
48 out of
59)
Customer Reviews for Frigidaire - 24" Built-In Single Gas Wall Oven
Customer Rating
1
oven will not lite gas
on August 18, 2017
Posted by: rsmith1973
from Brooklyn, MI, United States
we bought this oven in march 2017 and have been with out for a few days the ignitor lites up but the gas will not flow into the oven,we so far they have changed out 2 ignitors and they r very nice when they replace the part but we have no oven for a few days because of this. the repairs r covered under warranty.wife gets very upset with me and the oven.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Matt, Online Outreach Specialist, August 21, 2017
Hello rsmith1973!
We apologize for any inconvenience you may have experienced with the wall oven. However, we would be happy to assist you should you need further assistance. Please contact us at socialcare@frigidaire.com or 1-888-203-1389, Monday through Friday 8AM to 8PM.
Kind Regards,
Matt
We apologize for any inconvenience you may have experienced with the wall oven. However, we would be happy to assist you should you need further assistance. Please contact us at socialcare@frigidaire.com or 1-888-203-1389, Monday through Friday 8AM to 8PM.
Kind Regards,
Matt
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cooking up a Storm!
on September 2, 2017
Posted by: Melusine
from Missouri City, TX, United States
[This review was collected as part of a promotion.] Old oven died. Hard to find 24" one that also had the broiler below. This works great. Had to have a plumber move the gas pipe in wall, to lower down, so oven depth would clear. The interior depth is a bit shorter than old one, but man this Frigidaire heats up like a dream and cooks wonderfully. We survived Hurricane Harvey and now are cooking up a different kind of storm for those in our neighborhood. One appreciates the small things in life, like hot food, when so many are hurting.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Great when it WORKS!
on February 7, 2018
Posted by: Undecided Customer
from Cleveland, OH, USA
[This review was collected as part of a promotion.] I purchased this wall oven almost 4 months ago and after having it for ONLY two months it stopped heating/warming up. I had to get a part replaced on the unit and it took over a month for it to be fixed! WOW
I would recommend this to a friend!
Response from frigidaire.comBy Ciara, Online Outreach Specialist , February 8, 2018
Hi Undecided Customer!
We really regret to hear of your experience with your wall oven. In researching, we able to see your only initial contact with us was January 6, 2018. At that time you advised that your retailer was servicing your matter and a resolution was offered for the inconvenience you have experienced.
If you are still experiencing any matters with your wall oven, please do not hesitate to contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly-CiCi
We really regret to hear of your experience with your wall oven. In researching, we able to see your only initial contact with us was January 6, 2018. At that time you advised that your retailer was servicing your matter and a resolution was offered for the inconvenience you have experienced.
If you are still experiencing any matters with your wall oven, please do not hesitate to contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly-CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
3
About what you would expect
on March 22, 2018
Posted by: Consumer999
from Indiana
[This review was collected as part of a promotion.] Seems fine except the buzzer does not work, not a show stopper but would rather it worked. Installed myself, instructions are ok except they have not been updated to show different type of gas regulator, gas connection is in the right rear about flush with the bottom - in other words inconvenient, screws which secure oven to cabinetry are difficult to install as there is little room for a screwdriver. I will be happy with it if it proves to be reliable. Controls are very straightforward.
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, March 23, 2018
We hear your voice and appreciate your sharing your important concerns, Consumer999. Your feedback will help us understand our strengths and identify areas for improvement. If you still have a concern of sorts, please contact us at 1-888-203-1389 Mon-Fri 8am to 8pm and Sat 9am to 6pm EST. -Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
1
oven quit working
on July 15, 2018
Posted by: kenedavis17
from Decatur, IL
We have already had the oven quit working 3 times when it has been less than 2 years since we purchased & installed the unit. After oven quit working once in the first year, it was covered under warrantee. We purchased the extended warrantee. Good thing. It has quit two more times. All three times was the same problem.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Representative, July 18, 2018
Hi, kenedavis17.
Thank you for purchasing our Frigidaire 24'' Single Gas Wall Oven for your home and for reviewing and rating our appliance. Only through feedback can we improve the quality, service, and dependability of our product.
Great to hear you purchased an extended warranty it is always a good thing to protect your investment.
I appreciate your feedback and time.
Should you need us for any additional questions or assistance, we can be reached at 888 203 1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST.
Regards-Derrick
Thank you for purchasing our Frigidaire 24'' Single Gas Wall Oven for your home and for reviewing and rating our appliance. Only through feedback can we improve the quality, service, and dependability of our product.
Great to hear you purchased an extended warranty it is always a good thing to protect your investment.
I appreciate your feedback and time.
Should you need us for any additional questions or assistance, we can be reached at 888 203 1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST.
Regards-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
Frigidaire wall oven
on March 1, 2018
Posted by: ldyc3
from Oak Forest, IL
[This review was collected as part of a promotion.] I received my oven about 2 weeks ago and on a scale of 1 to 10 overall, taking price, style, ease of use I would rate it a 6, the price was right, it looks nice and does the job. It doesn't seem that sturdy ( the bottom, broiler drawer) but only time will tell. It's still fairly new. The reason it's not higher than a six because if if don't read the instructions on usage, you would be a little lost. I would prefer self explanatory operation, bottom line it bakes and broils my fpod.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Working well
on July 13, 2016
Posted by: Yogidog
from Minnesota, United States
We replaced an oven we had for 20+ years. We like this model but wished the alarms were a little louder. I do wish the oven was a bit deeper.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 16, 2016
Posted by: guess who
excellent oven features.
Negatives: light in oven stays on whenever you open door
oven door doesn't have an adjustment to make it ajar to cool off after use
broiler door very hard to maneuver
broiler door rubs
price too high
Negatives: light in oven stays on whenever you open door
oven door doesn't have an adjustment to make it ajar to cool off after use
broiler door very hard to maneuver
broiler door rubs
price too high
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com