Customer reviews from frigidaire.com
Frigidaire - 24" Built-In Single Gas Wall Oven
Average customer rating
4
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
27
4 Stars
20
3 Stars
7
2 Stars
7
1 Star
2
81%of customers recommend this product.
(
48 out of
59)
Customer Reviews for Frigidaire - 24" Built-In Single Gas Wall Oven
Customer Rating
3
on September 22, 2016
Posted by: youme
from Los Angeles, CA, United States
[This review was collected as part of a promotion.] The broiler does not work as well as expected. Not strong enough
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Social Media, September 29, 2016
Hey youme, I regret that you feel the broiler is not strong enough. Your oven has two broil settings and three positions so you can get the broil experience to fit your cooking needs. Pages 11 and 12 of your Owner’s Manual goes over how to adjust them for your needs! I hope this helped! Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Gas Oven
on October 24, 2016
Posted by: Svetlana
from Montebello, CA, United States
[This review was collected as part of a promotion.] The gas oven was purchased and installed the end of June 2016. Within several weeks, I began to have a problem with the oven taking a long time to ignite. The problem was a faulty gas valve. I was shown the defective part, and it was brand new. Shouldn't the parts that make up an appliance be more carefully inspected?
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 9, 2016
Svetlana, thank you sharing your experience with us. We certainly regret that you had to have a service call so soon and unexpectedly. Though no manufacturer can guarantee against repairs or service visits with any of their appliances, Frigidaire does stand behind their products and services and will continue to do so. Quality tests are continually conducted to provide our consumers with the best appliances possible in the industry. Frigidaire provides very comprehensive warranties with each product to guard against any parts that may be defective at the time of manufacture. We hope your recent service appointment has returned your faith in your wall oven, and Frigidaire. If you have any questions, please reconnect directly with us. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
2
Jury is still out
on December 15, 2016
Posted by: Kmorrow721
from El Paso, TX, United States
[This review was collected as part of a promotion.] Less than 1 month after purchase we had to file a warranty claim to replace the control center. Naturally the repair shop didn't have the part so it had to be ordered. Its working now but the controls are tricky and there is a learning curve. Well see how it goes.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, January 13, 2017
Hey Kmorrow721! Thank you for sharing your wall oven experience with us. I'm happy to hear that you were able to rectify the issue and provide a satisfactory resolution. Should you have additional questions, please feel free to contact us at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. Have a great day! Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
2
Product is just OK
on December 15, 2016
Posted by: Rob Ann
from Orange, CA, United States
[This review was collected as part of a promotion.] This product is just adequate. It arrived with a small dent on the side and a broiler tray that had not been completely glazed and which needed to be replaced. It is difficult to hear the "beep" when the oven reaches the required temperature or when the timer goes off. I don't have a high level of confidence that this will be a long-lasting product. Workmanship is relatively inferior. Company needs to improve its quality control.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, January 12, 2017
Thank you for sharing your wall oven experience with us, Rob Ann. Please look for my email communication to you shortly. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
2
Broken after only 4 months
on February 22, 2017
Posted by: Newk14
from Fontana, CA, United States
[This review was collected as part of a promotion.] Was working fine. Used broiler once and then the oven will no longer heat. Tech came out. Needs new parts. Now without a oven for 2 weeks. Junk
No, I would not recommend this to a friend.
Response from frigidaire.comBy Maggie , Online Outreach Specialist, March 3, 2017
Yikes, Newk14!
We certainly do not expect you to have this type of experience with your new range.
I understand you are being assisted with repairs under your manufacturer's warranty. If you need additional assistance, please feel free to contact Customer Care at 1-800-374-4432 Monday-Friday 8am-8pm or Saturday 8am-6pm.
Best,
Maggie
We certainly do not expect you to have this type of experience with your new range.
I understand you are being assisted with repairs under your manufacturer's warranty. If you need additional assistance, please feel free to contact Customer Care at 1-800-374-4432 Monday-Friday 8am-8pm or Saturday 8am-6pm.
Best,
Maggie
Written by a customer while visiting frigidaire.com
Customer Rating
2
My Poor Oven
on April 9, 2017
Posted by: Purpleshopper
from Carson,CA
I brought this oven September 2016 and it worked fine. The only problem was that the bottom oven drawer door was poorly designed. It does not open and close like most oven doors. You have to lift it up to close it. The process of lifting the door causes a loud metal to metal sound.
In March of 2017 my oven stopped working. The electronic ignition switch failed to ignite the gas burner. This has happened 3 times now. I once thought I had a very good working oven, ...but now????? I would like to replace it if I could.
In March of 2017 my oven stopped working. The electronic ignition switch failed to ignite the gas burner. This has happened 3 times now. I once thought I had a very good working oven, ...but now????? I would like to replace it if I could.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Onilne Outreach Specialist, April 12, 2017
Purpleshopper, I truly regret any frustration and inconvenience this matter may have caused for you and your family. Our records indicate you are in the middle of a service call at this time. I have every confidence in the abilities of our authorized service provider to resolve this in as timely a manner as possible. If you have any questions, please reconnect with us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 877-435-3287. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
on May 17, 2017
Posted by: red30
from Atlanta, GA, United States
[This review was collected as part of a promotion.] bought this oven in December installed it in February in April had to have igniter replaced
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, May 22, 2017
Hey red30, I sorry to hear that you've had to encounter this experience. However, I am glad that warranty was able to resolve this hiccup for you. Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
2
Was shipped from factory with internal gas leak.
on May 24, 2017
Posted by: Hxhxifkgkcjc
from Oakland, CA, United States
[This review was collected as part of a promotion.] Installed it smelled gas. Replumbed gas connection. Still smelled gas. Called for warranty repair and tech found that internal gas tubing from regulator to valve was causing the leak because it had not been properly installed at factory. Oven works fine now, but spent more time and money getting it working than I would have liked.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , May 26, 2017
Oh no Todd! I hate that you have experienced any matters with your wall oven but it’s good to hear that your matter was taken care of under your warranty coverage. If we can be of any further assistance, please contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. Best- CiCi
Written by a customer while visiting frigidaire.com