Customer reviews from brother-usa.com
Brother - HL L6300DW Wireless Black-and-White Laser Printer - Black/Gray
Average customer rating
3.8
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
16
4 Stars
3
3 Stars
5
2 Stars
0
1 Star
6
83%of customers recommend this product.
(
10 out of
12)
Customer Reviews for Brother - HL L6300DW Wireless Black-and-White Laser Printer - Black/Gray
Customer Rating
3
It’s been okay so far
on December 9, 2019
Posted by: HunterBob2
from Sherrills Ford NC
I upgraded from a 6200 and paid twice the price so even though this machine is much slower to begin a print job which I can live with, but the print job occasionally has little black marks over some of the pages. So far it’s okay but waiting to see how long before the pages start looking smudgy like the 6200 did right after I replaced the fuser unit or whatever you call it so I was faced with a new one or upgrading to this one. I print 700 or 800 tax returns each season on this printer and don’t expect it will last forever like my old HP seemed to but for the price one season isn’t that bad.
I would recommend this to a friend!
Response from brother-usa.comBy Brother , Customer Service , January 29, 2020
Hi, Yes, tax season is underway. I see that occasionally your print job has little black marks over some of the pages Check the following link below to resolve the issue: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hll6300dw_us&faqid=faq00000219_022
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great printer for the price
on March 5, 2020
Posted by: dstreb
from Fitchburg MA
This is a great printer so far, and remarkable for the price. However, two things stop it from getting a five star rating. One is that, when printing more than about 30 pages at a time, the papers start to mess up. Also, we are a public library, so the off button is right up front, too easily accessible to patrons.
Written by a customer while visiting brother-usa.com
Customer Rating
1
brother HL-L6300DW
on August 20, 2020
Posted by: tam27
from south dakota
1st printer was smelling hot all the time and started to crinkle the papers. They replaced with a refurbished one in a little over a month it is not printing in spots.
Response from brother-usa.comBy Brother, Customer Service, August 20, 2020
Hello Tam,
We understand you are frustrated with the Brother HL-L6300D. We have many helpful resources on our support website which may help. If you continue to have an issue, please reach out to us directly.
We understand you are frustrated with the Brother HL-L6300D. We have many helpful resources on our support website which may help. If you continue to have an issue, please reach out to us directly.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Reliable, fast printer
on August 21, 2020
Posted by: Celtic Notary
from Chardon Ohio
Use this for printing out 100 page loan documents, and it gets it done quickly without streaks, fades, or blurs.
Written by a customer while visiting brother-usa.com
Customer Rating
3
OK print is you don’t need AirPrint.
on September 16, 2023
Posted by: Gary D
Printer worked well with Windows computers.
The support for AirPrint is dismal. The printer locks up the iPad / iPhone until after the printer warms up and the print finishes. This is unacceptable.
The printer goes into low power mode and does not wake up. The low power, sleep mode, had to be disabled to get the printer to work.
I have the printer away and replaced it with an HP 4001 printer that did not have the problems that the Brother demonstrated.
Ow power mode
Ow power mode
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, September 19, 2023
We understand you're experiencing connectivity issues with your Brother HL-L6300DW machine. We'd like to help. Below is a FAQ that may help you with this issue:
https://help.brother-usa.com/app/answers/detail/a_id/169012
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/169012
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great copier but be aware does not scan!
on November 3, 2022
Posted by: Beth P
from Ohio
I love this copier, but unfortunately at purchase did not realize it did not have a Scanning feature... which we really need for our business
Written by a customer while visiting brother-usa.com
Customer Rating
1
Avoid at all costs
on March 8, 2023
Posted by: Gman
from CT
Worst printer I've purchased in the last 30 years.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, March 10, 2023
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
3
Mixed emotions - lasts forever but…
on December 9, 2022
Posted by: RMMA
from Florida
Love printer - toner$$$ and WiFi not so good - great for USB and CAT5
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, December 13, 2022
We understand you're experiencing toner and WiFi issues with your Brother HLL6300DW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com