Customer reviews from brother-usa.com
Brother - HL L6300DW Wireless Black-and-White Laser Printer - Black/Gray
Average customer rating
3.8
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
16
4 Stars
3
3 Stars
5
2 Stars
0
1 Star
6
83%of customers recommend this product.
(
10 out of
12)
Customer Reviews for Brother - HL L6300DW Wireless Black-and-White Laser Printer - Black/Gray
Customer Rating
1
I'm afraid it has a serious issue
on July 16, 2018
Posted by: Rolland
from The Bay
I love the fact that this printer is fast, and it prints darker text than my old printer (a different brand). Unfortunately, this printer has a problem when it is cold -- i.e., if it hasn't printed anything in a few hours. The first couple prints come out with toner across the top inch of the page. It looks like dirt. I tried wiping the drum, cleaning the fuser wire, and setting the driver to "Improve toner fixing", but no luck. I was hoping a firmware update would fix it by forcing the fuser to heat up a bit more before creating the first print, but the recent firmware update actually made the problem worse.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
No longer easily print from MP Tray
on April 10, 2023
Posted by: Robert P
from Naples, Florida
I previously had the HL-L5200DW and was able to print from the MP Tray by just placing an envelope or piece of paper in it. Now you are required to open up the the back of the printer, make several modifications to the printer settings to print. Forget about printing envelopes from Microsoft Word, almost impossible.
Technical support was useless and resolving the issue.
Technical support was useless and resolving the issue.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, April 10, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother HLL6300DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Below is an answer link on how to print envelopes.
Answer Link: Print envelopes, labels, or thick paper
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist you at www.brother-usa.com/brother-support
Below is an answer link on how to print envelopes.
Answer Link: Print envelopes, labels, or thick paper
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist you at www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
3
Sturdy Reliable, but awkward duplexing setup
on July 9, 2017
Posted by: Allyka9
from San Francisco
After a few seconds of contemplation, spits out print job very fast. Awkward envelope handling, After printer driver updated, the printer no longer automatically duplexes. Requires saving document as a pdf and picking the 2 sided option in that print screen. Annoying,
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Fuser unit failed after only 7400 pages printed
on April 28, 2020
Posted by: stevefuserunit
from Los Angeles, CA
I have been a Brother user for years, owning numerous Brother products. This is the first time that I have been disappointed in a Brother product. After only printing 7400 pages, the fuser unit failed causing blotches to appear on any document printed. I consider this to be unsatisfactory.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Very professional printer with lots of features
on April 16, 2017
Posted by: Ranger Frank
from Atlanta, GA, United States
Very happy with the Brother HL-L6300DW. Yhe only thing that I noticed is that went printing multiple pages, say 50, the printer pauses a lot to, as it seems "catch it's breath" which slows the printing speed. Never had that problem with the Brother HL-5470.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Extraordinary Laser Printer
on June 8, 2017
Posted by: JZjim
from Pine Island, NY
The HL-L6300DW is an extraordinary, best of class laser printer. Cannot think of anything negative to say. The printer does its job spectacularly well. There are no issues with it. I would recommend it to anyone.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Works as Expected
on April 20, 2018
Posted by: youaskedme
Works as expected, suitable features, quality as expected, not sure yet about consumption of ink. Appropriate for the price level.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love this printer
on June 12, 2018
Posted by: OAsmith
from Long Beach CA
Love this printer. So far it has been reliable. It does want it is supposed to do.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com