Customer reviews from brother-usa.com
Brother - HL L6300DW Wireless Black-and-White Laser Printer - Black/Gray
Average customer rating
3.8
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
16
4 Stars
3
3 Stars
5
2 Stars
0
1 Star
6
83%of customers recommend this product.
(
10 out of
12)
Customer Reviews for Brother - HL L6300DW Wireless Black-and-White Laser Printer - Black/Gray
Customer Rating
3
OK print is you don’t need AirPrint.
on September 16, 2023
Posted by: Gary D
Printer worked well with Windows computers.
The support for AirPrint is dismal. The printer locks up the iPad / iPhone until after the printer warms up and the print finishes. This is unacceptable.
The printer goes into low power mode and does not wake up. The low power, sleep mode, had to be disabled to get the printer to work.
I have the printer away and replaced it with an HP 4001 printer that did not have the problems that the Brother demonstrated.
Ow power mode
Ow power mode
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, September 19, 2023
We understand you're experiencing connectivity issues with your Brother HL-L6300DW machine. We'd like to help. Below is a FAQ that may help you with this issue:
https://help.brother-usa.com/app/answers/detail/a_id/169012
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/169012
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
HL-L6300DW Review
on May 26, 2023
Posted by: MichaelS
from Ashland Oregon
Excellent Printer. I had a Samsung ML-2510 printer for years. Then I found out Samsung printers were bought by HP. HP is awful. I especially like the network connection and the low power draw in standby. The printer only used .54 kWh in 744 hours. It warms up and prints in less than a minute.
Written by a customer while visiting brother-usa.com
Customer Rating
1
No longer easily print from MP Tray
on April 10, 2023
Posted by: Robert P
from Naples, Florida
I previously had the HL-L5200DW and was able to print from the MP Tray by just placing an envelope or piece of paper in it. Now you are required to open up the the back of the printer, make several modifications to the printer settings to print. Forget about printing envelopes from Microsoft Word, almost impossible.
Technical support was useless and resolving the issue.
Technical support was useless and resolving the issue.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, April 10, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother HLL6300DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Below is an answer link on how to print envelopes.
Answer Link: Print envelopes, labels, or thick paper
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist you at www.brother-usa.com/brother-support
Below is an answer link on how to print envelopes.
Answer Link: Print envelopes, labels, or thick paper
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist you at www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
1
Avoid at all costs
on March 8, 2023
Posted by: Gman
from CT
Worst printer I've purchased in the last 30 years.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, March 10, 2023
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Brother Printer Model HL-L6300DW Review
on March 2, 2023
Posted by: Julian W
from California Bay Area
Brother has long provided low cost decent quality laser printing. Mostly I'm satisfied with the printer. However, it does seem to leave light black smudges on some of the pages and requires frequent cleaning. That is my only complaint.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Mixed emotions - lasts forever but…
on December 9, 2022
Posted by: RMMA
from Florida
Love printer - toner$$$ and WiFi not so good - great for USB and CAT5
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, December 13, 2022
We understand you're experiencing toner and WiFi issues with your Brother HLL6300DW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great copier but be aware does not scan!
on November 3, 2022
Posted by: Beth P
from Ohio
I love this copier, but unfortunately at purchase did not realize it did not have a Scanning feature... which we really need for our business
Written by a customer while visiting brother-usa.com
Customer Rating
1
It won't adjust to fill out claim forms!
on May 13, 2022
Posted by: migitmedic911
from North Texas
I had an earlier model HL-L600DW and never had any problem filling a claim for 1500. A few adjustments and it filled out the form perfectly every time. with the 6300 neither of my software companies have been able to make adjustments (up, down, left or right) to get it to fill out a HCFA1500 claim form. This is my fourth Brother printer in this model series and the only one that I can't print claim forms on!! What is the matter with it?
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, May 13, 2022
We are sorry that you are experiencing printing issues with your Brother HLL6300DW. We'll be happy to help you. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com