Customer reviews from brother-usa.com
Brother - HL-L5200DW Wireless Black-and-White Laser Printer - Gray
Average customer rating
4.2
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
56
4 Stars
15
3 Stars
5
2 Stars
7
1 Star
7
85%of customers recommend this product.
(
47 out of
55)
Customer Reviews for Brother - HL-L5200DW Wireless Black-and-White Laser Printer - Gray
Customer Rating
5
Works well
on April 22, 2020
Posted by: Signary79
from Rocklin, CA
this printer works well and is compact enough to fit in a trunk for a mobile office setup
Written by a customer while visiting brother-usa.com
Customer Rating
5
Replacement & Upgrade
on May 25, 2020
Posted by: Paavo
from Silverdale, WA
After 15 years, I replaced my previous Brothers printer. It still works, but did not have wireless capability. My son uses it now. The HL-L5200DW is a great replacement and an upgrade from its predecessor. It's working as advertised in a home environment but not getting the high volume use of a business setting except for those exceptional times during which it has met the challenge.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Only one problem
on June 15, 2020
Posted by: John 1947
from Greenwood, IN
Like every other Brother of this model number, this tends to jam when a legal size page is printed followed by a few letter size pages. It's annoying but I still love the printer and would recommend it. Hopefully Brother will correct this issue soon.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Very efficient printer for the price
on June 17, 2020
Posted by: ShariF
from Viriginia
Print very fast and clear the toner last a lot longer
Written by a customer while visiting brother-usa.com
Customer Rating
1
Will not print from both trays letter and legal
on August 31, 2020
Posted by: lee50000
from Texas
Dual trays are not working. 2 days calling brothers support on for hours no one is helping me. I want to return this printer and buy another newer model.
Response from brother-usa.comBy Brother, Customer Service , September 2, 2020
Hello Lee,
We are sorry to hear that your Brother HL-L5200DW is not printing from the paper trays. We know this is frustrating. We would love to hear from you again with details to be able to get your machine up and running again.
https://bit.ly/2ESfQuX
We are sorry to hear that your Brother HL-L5200DW is not printing from the paper trays. We know this is frustrating. We would love to hear from you again with details to be able to get your machine up and running again.
https://bit.ly/2ESfQuX
Written by a customer while visiting brother-usa.com
Customer Rating
5
Reliable and Simple Operation
on September 18, 2020
Posted by: Anonymous
from Cleveland, Ohio
This is just a simple, straightfoward printer that work reliably and was not too much trouble to set-up. In retrospect, I might have liked to get one that scanned also, but generally I am happy.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Works well - wired and wireless
on October 5, 2020
Posted by: J123456
from Northern Virginia
This printer was easy to setup on my PCs, MAC and iPhone. Print quality is excellent. The toner supplies are considerably cheaper than the 6 month old Lexmark that I threw out.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Reliable, Good printer for the money
on November 25, 2020
Posted by: Ray G
from Wisc.
I have been using brother printers for years and have found them to be reliable with good quality printing.
Written by a customer while visiting brother-usa.com