Customer reviews from brother-usa.com
Brother - HL-L5200DW Wireless Black-and-White Laser Printer - Gray
Average customer rating
4.2
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
56
4 Stars
15
3 Stars
5
2 Stars
7
1 Star
7
85%of customers recommend this product.
(
47 out of
55)
Customer Reviews for Brother - HL-L5200DW Wireless Black-and-White Laser Printer - Gray
Customer Rating
5
Perfect for my needs
on December 2, 2020
Posted by: MsBoop
from Atlanta, GA
The set up was quite easy and I was printing from any device in no time. It works perfect for my needs
Written by a customer while visiting brother-usa.com
Customer Rating
5
simple
on December 15, 2020
Posted by: docs
from North Carolina
This product is simple and it gets the job done...
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great printer
on April 22, 2021
Posted by: Toespin
from Vallejo, CA
Easy to use, you get updates reminders. You can print from smartphones
Written by a customer while visiting brother-usa.com
Customer Rating
5
Works well and easy to set up
on April 27, 2021
Posted by: stewmega
from Suffolk Virginia
I love the brother printer i've been using brother products for a long time and will purchase a second printer from brother in the upcoming months.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Keeps pausing between pages during a print job.
on May 4, 2021
Posted by: Susan
from Prattsburgh, NY
When printing several pages in a document, the printer pauses after printing 3-4 pages before continuing. I also have to unplug it to reboot it several times during a day when printing a lot of documents. Causes a huge waste of time.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, May 6, 2021
We are sorry to hear that you are experiencing issues with your Brother HL-L5200DW printer and we'd like to help. Slow printing, or the delay between printed pages, is commonly caused by the use of generic drivers or connection issues. We have many helpful resources on our support website which should address this issue. The following answer link should resolve this issue: https://help.brother-usa.com/app/answers/detail/a_id/144358
If the problem persists, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support/hll5200dw
If the problem persists, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support/hll5200dw
Written by a customer while visiting brother-usa.com
Customer Rating
5
Workhorse
on April 7, 2022
Posted by: Steve R
from Phoenix, AZ
Works great! Prints double sided with no jams or issues.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Goof Printer, Abusive Marketing
on December 15, 2022
Posted by: Just Me
Good printer. Works great. If I had know how often Brother would hassle me, I would have bought anothrr brand.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, December 16, 2022
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Very good
on December 24, 2022
Posted by: DoPa
from Saskatoon
Excellent printer, highly recommend the same, excellent print quality and integrated itself with our wifi very seamlessly, so far still using original ink cartridge, performing much better then my previous HP
Written by a customer while visiting brother-usa.com