Customer reviews from brother-usa.com
Brother - HL-L5100DN Black-and-White Laser Printer - Multi
Average customer rating
4.4
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
30
4 Stars
16
3 Stars
3
2 Stars
1
1 Star
2
88%of customers recommend this product.
(
22 out of
25)
Customer Reviews for Brother - HL-L5100DN Black-and-White Laser Printer - Multi
Customer Rating
4
New printer
on April 24, 2023
Posted by: MEPalker
from Columbia, SC
The new printer is a big improvement over the one it replaced. It is fast and prints clearly. It is a little loud but not bad.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Reliable
on May 20, 2023
Posted by: Robert
from Santa Rosa, California
A dedicated, economical, and highly reliable printer. A workhorse machine that I can always count on to work properly and produce an excellent copy. Never lets me down.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Pruductivity PLUS
on July 8, 2023
Posted by: OttoP
from Kelowna, British Columbia
Having used Brother laser printers for the last 20 + years, the HL-5000D is by far the best printer investment I made. The versatility, speed and reliabilty has been both cost and time savinjg.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Device Failed after 4 days
on February 23, 2026
Posted by: Brother Printer user
from Atmore, AL
The device failed after 4 days. I have been working with support ever since to get a replacement.
Response from brother-usa.comBy Brother Customer Service, February 25, 2026
Thanks for taking the time to review your experience with the Brother HLL5000D. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother HLL5000D. We sincerely apologize for any inconvenience this issue may have caused you. I hope the issue has already been resolved; if not, please contact us directly at: https://www.brother-usa.com/support/HLL5000D
Written by a customer while visiting brother-usa.com