Customer reviews from brother-usa.com
Brother - HL-L5100DN Black-and-White Laser Printer - Multi
Average customer rating
4.4
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
30
4 Stars
16
3 Stars
3
2 Stars
1
1 Star
2
88%of customers recommend this product.
(
22 out of
25)
Customer Reviews for Brother - HL-L5100DN Black-and-White Laser Printer - Multi
Customer Rating
3
Device Failed after 4 days
on February 23, 2026
Posted by: Brother Printer user
from Atmore, AL
The device failed after 4 days. I have been working with support ever since to get a replacement.
Response from brother-usa.comBy Brother Customer Service, February 25, 2026
Thanks for taking the time to review your experience with the Brother HLL5000D. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother HLL5000D. We sincerely apologize for any inconvenience this issue may have caused you. I hope the issue has already been resolved; if not, please contact us directly at: https://www.brother-usa.com/support/HLL5000D
Written by a customer while visiting brother-usa.com
Customer Rating
5
Pruductivity PLUS
on July 8, 2023
Posted by: OttoP
from Kelowna, British Columbia
Having used Brother laser printers for the last 20 + years, the HL-5000D is by far the best printer investment I made. The versatility, speed and reliabilty has been both cost and time savinjg.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Reliable
on May 20, 2023
Posted by: Robert
from Santa Rosa, California
A dedicated, economical, and highly reliable printer. A workhorse machine that I can always count on to work properly and produce an excellent copy. Never lets me down.
Written by a customer while visiting brother-usa.com
Customer Rating
4
New printer
on April 24, 2023
Posted by: MEPalker
from Columbia, SC
The new printer is a big improvement over the one it replaced. It is fast and prints clearly. It is a little loud but not bad.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Works with Unikon Pigeon Racing Clock!!
on April 18, 2023
Posted by: Joshua
from Minnesota
My pigeon club has been looking for a newer printer that has the parallel port connection and will print directly from our Legacy/Professional racing pigeon clock. I am writing this review so that Racing Pigeon clubs will know that this printer works!!!!! Right out of the box!!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great for Home and Small Office
on January 7, 2023
Posted by: RPman
Fast double sided printing. Compact enough for home use. Long ink cartridge life.
Written by a customer while visiting brother-usa.com
Customer Rating
5
GREAT printer!
on October 15, 2022
Posted by: Suki T Jantzen
from Salta, Salta, Argentina
Excellent printer. No hitches whatsoever. No doubt about it, worth the price.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Worker
on June 16, 2022
Posted by: HeinzZ
from Michigan
I have 2 of these and they work great been using them now for a couple of years with no problems, we also use a brother color lazer jet MFP
Written by a customer while visiting brother-usa.com