Customer Reviews for Brother - HL-L5100DN Black-and-White Laser Printer - Multi
Customer Rating
5
Race Timing System Use!
on October 11, 2018
Posted by: stevenquien
from Minneapolis, Minnesota
Works great with our Timing System for Drag Racing, We needed to move Printer near our System Main Computer. Able to get adapter to use excising Printer Cables. Great Product. (Please Keep These in Stock!)
We ordered this printer online from Staples in March 2018 and are very disappointed with it. Upon setting it up, it shut the computer down when we plugged it in and over the past 5 months it frequently shut down the computer when we requested a print job. We were told we needed the entire packaging to return the computer however we only have the box as we recycled the styrofoam. We have other Brother products and they continue to work well.
Excellent output, very crisp, sharp text and good graphics. Takes a big electrical load when heating up and is a bit noisy, but quieter than the older HL-5470DW. There is a setting that makes it even quieter but slows it down a bit. The fuser started to go after almost 4 years on that similar older HL-5470DW and it cost more to replace the fuser and drum than a new printer, sure hope this one is longer lasting. Even set to automatic duplex (called 2-sided now) it doesn't pull the paper back through when printing a single one-sided page thus speeding the output, unlike the older model.
We have 4 Brother printers in our business and all but this one are top-notch. Right from the beginning, the print job came out with lots of background "noise", if you will. I mean the document prints well but there is a dirty and spotty look to the paper. I called Tech Support and we went through the protocol for cleaning the drum and roller. That cleared it up a bit but for after a short while, the muddiness returned.
We have multiple Brother 5100 at the company I work for. Over all the printer is great. Prints effectively. We do however have an issue with the printer going into sleep mode and then having a hard time awaking the printer. Even after you print something it seems to go to sleep quickly. Is there a work around to this? It has become bothersome to some of our employees.