Customer reviews from brother-usa.com
Brother - HL-L5100DN Black-and-White Laser Printer - Multi
Average customer rating
4.4 out of 5
4.4
(52 Reviews)
Open Ratings Snapshot
Rating breakdown 52 reviews
5 Stars
30
4 Stars
16
3 Stars
3
2 Stars
1
1 Star
2
88%of customers recommend this product. 
(
22 out of 25
)
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Customer Reviews for Brother - HL-L5100DN Black-and-White Laser Printer - Multi
Customer Rating
5 out of 5
5
Fast & Efficient
on March 23, 2020
Posted by: JPM IT Professional
from Houston, Texas
Performs as advertised. Brother has an excellent support staff & stands behind its printer & toner cartridges. Highly recommended.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
The Printer
on February 26, 2020
Posted by: Jimmy23
from Austin, Texas
Since Pitney Bowes technician install the printer in January 23, 2020 into the computer system, it has been working well and printing is lot better than what it use to be, here at TCEQ are very satisfied of the outcome in the printing.
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
V. P. Sales
on February 21, 2020
Posted by: Rama
from Warren Ohio
leaves black smudges on paper and print is not crisp
Response from brother-usa.comBy Brother, Customer Service, February 21, 2020
Hi Rama,

I apologize you are experiencing an issue with smudges on your document. We will be glad to assist you with this issue. Here is a FAQ that may help.
https://help.brother-usa.com/app/answers/detail/a_id/125342?R3ModelID=HLL5100DN

The print quality can be adjusted. Here is a FAQ that may help. https://help.brother-usa.com/app/answers/detail/a_id/77863

If you continue to still experience the same issues, please let us know by Email or Live Chat. https://www.brother-usa.com/contact-us
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Love the ease of use!
on August 6, 2019
Posted by: JeannieD
from Pottstown, PA
Does everything I need in a business desktop printer! Lots of great features.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
Works great
on May 3, 2019
Posted by: jpscharacter
from Ballwin Mo
I have nothing to say and this has gotten annoying.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
No Fuss Printer
on April 10, 2019
Posted by: LibTech
Easy to install. We use it to printer labels and are happy with it so far
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Easy to install
on February 20, 2019
Posted by: railwaymail
from Cathedral City, California
This printer was very very easy to install for 2 computers. I use the printer to print word processor files, web downloads, to do lists, etc. It has worked perfectly for me. The double sided printing works very well.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Nice simple printer
on December 9, 2018
Posted by: zbhover
from Glasford IL
Nice simple printer that works great, and toner last a long time.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
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