Customer reviews from brother-usa.com
Brother - HL-L5200DWT Wireless Black-and-White Laser Printer - Gray
Average customer rating
4.3
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
67
4 Stars
23
3 Stars
12
2 Stars
5
1 Star
4
85%of customers recommend this product.
(
46 out of
54)
Customer Reviews for Brother - HL-L5200DWT Wireless Black-and-White Laser Printer - Gray
Customer Rating
5
Easy setup
on June 15, 2020
Posted by: Trissi
from Jacksonville, FL
I'm very happy with my printer and it has been working great since I first took it out of the box.
Written by a customer while visiting brother-usa.com
Customer Rating
5
So far Excellent and great 2 tray printing
on June 14, 2020
Posted by: Anonymous
from Denver Co
This printer works great with dual trays, just what i needed and at an affordable price. Keep up the good work Brother!!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Good hardware extremely frustrating software
on June 9, 2020
Posted by: 16wmiller
from Ohio
It prints fine so far it has never jammed, and it prints quickly. However the software unnecessarily complicated and it WILL NOT stay connected to my computer. It has caused me to be late multiple times.
Response from brother-usa.comBy Brother, Customer Service, June 12, 2020
Hi, We understand you experiencing an issue with your network connection. Below is a FAQ I believe will help with some important points to confirm first.
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hll5200dw_us_eu_as&faqid=faq00002806_007
If you continue to have issues, please contact our Customer Support Team: https://www.brother-usa.com/brother-support
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hll5200dw_us_eu_as&faqid=faq00002806_007
If you continue to have issues, please contact our Customer Support Team: https://www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
works great
on May 20, 2020
Posted by: Brichards15
from Oklahoma CIty, OK
we bought this for our small business and it does everything we need
Written by a customer while visiting brother-usa.com
Customer Rating
2
Expected better performance
on May 6, 2020
Posted by: Mg1978
from Texas
Slow for wireless printing and always going into sleep, sleep mode.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Sleep mode
on April 5, 2020
Posted by: Patti8149
from California
I regret buying a printer that is in sleep mode all the time. I have to repeatedly try printing until it finally wakes up to print, then immediately goes back to sleep again.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Efficiency
on March 6, 2020
Posted by: RRusto
from Newburgh, NY
Great for bank and notary work; defines document sizes clearly.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excellent Product
on February 26, 2020
Posted by: Central Florida
from Orlando, FL
Purchased for my wife's business and she loves it.
Written by a customer while visiting brother-usa.com