Customer reviews from brother-usa.com
Brother - HL-L5200DWT Wireless Black-and-White Laser Printer - Gray
Average customer rating
4.3
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
67
4 Stars
23
3 Stars
12
2 Stars
5
1 Star
4
85%of customers recommend this product.
(
46 out of
54)
Customer Reviews for Brother - HL-L5200DWT Wireless Black-and-White Laser Printer - Gray
Customer Rating
5
Very reliable, perfect for notaries
on May 7, 2019
Posted by: tommym
from California
I bought it becasue I need to have my pdf set to auto, itmenas it selects which try to use automatically basedon the documents' settings. So, for notaries printing mortage packages this printer is thw best choice for several reasons. It is laser and it will save money on ink if you print hundreds of pages a month (vs. inkject) and some lenders will not accept loan documents printed on inkjets. Second it switches automatically between legal size and letter/A4, and that was the main reason why this printer is great. You need ot set to auto in your pdf doc printing settings and you need to set your trays 1 to legal (smaller one) and one to letter (lower tray) and you will be good to go. I know from other users that these printers form Brother can run for years. It is also a good printer for small business where you share your printer on wifi network.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Very fast printing and good quality
on January 18, 2020
Posted by: Bernieaz
from San Tan Valley AZ
I'm very impressed with the speed of the printing. I'm a notary signing agent so I needed a fast printer with 2 trays. I still have trouble getting it to automatically decide to print legal or letter, hence the 4 star. If I could get that figured out it would be a 5 star. The quality of the print is great, nice and clean. It's also very quite while printing.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Sleep mode
on April 5, 2020
Posted by: Patti8149
from California
I regret buying a printer that is in sleep mode all the time. I have to repeatedly try printing until it finally wakes up to print, then immediately goes back to sleep again.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Gets the job done!
on December 28, 2020
Posted by: SpecialK
from Tamarac, Fl
This printer is easy to setup and easy to use. I enjoy it's Bluetooth capability which allows me to print from any room in my home. Although I have not figure out how to get it to sense different paper size within a print package yet, this printer is ideal for my notary loan signing business.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Notary printer!
on March 6, 2023
Posted by: SR Notary
I am a Notary Loan Signing Agent and I print documents up to 300 pages and needed a printer that could print multiple sized pdfs. This printer is quick and efficient! I am very happy with it!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Good hardware extremely frustrating software
on June 9, 2020
Posted by: 16wmiller
from Ohio
It prints fine so far it has never jammed, and it prints quickly. However the software unnecessarily complicated and it WILL NOT stay connected to my computer. It has caused me to be late multiple times.
Response from brother-usa.comBy Brother, Customer Service, June 12, 2020
Hi, We understand you experiencing an issue with your network connection. Below is a FAQ I believe will help with some important points to confirm first.
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hll5200dw_us_eu_as&faqid=faq00002806_007
If you continue to have issues, please contact our Customer Support Team: https://www.brother-usa.com/brother-support
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hll5200dw_us_eu_as&faqid=faq00002806_007
If you continue to have issues, please contact our Customer Support Team: https://www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Super fast for large jobs!
on July 21, 2020
Posted by: Anonymous
from Milton, FL
I recently started a second job of being a notary signing agent for mortgages and refinancing.This usually requires print two 100 plus page packages of mixed letter and legal. I bought the second drawer and it prints the whole job super quickly. Paper rarely jams and it is a simple clear procedure when it happens. The only complaint I have is that if one size paper runs out during the print job, instead of pausing and prompting me to fill the empty drawer, it just prints the rest of the job on the paper that is left causing me to reprint some documents. Obviously this is minor because I should be making sure the drawers are full but it would still be nice if it didn't default to the remaining paper. The speed and performance for the price make this an excellent value.
Written by a customer while visiting brother-usa.com
Customer Rating
3
HLL5200DWT.
on July 24, 2020
Posted by: Anonymous
from Fort Worth TX
I hate that the trays do not slide out easily. I have to open, close, wiggle and maybe repeat several times before the tray will open. I am a mobile loan closing agent and sometimes the packages or over 300 pages and I have to reload the paper trays. This is frustrating when I need to leave in a few moments.
Response from brother-usa.comBy Brother, Customer Service, July 27, 2020
Hi, we understand the paper tray does not slide easily for the Brother HL-L5200DWT.
Our Brother Customer Support Team is available to assist you direct with warranty options: https://www.brother-usa.com/brother-support
Our Brother Customer Support Team is available to assist you direct with warranty options: https://www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com