It does not connect well with my Mac. Caution should have been given before I bought it. I one Brother tech didn’t figure it out and when I called back another tech said it would cost me for the help after already paying extra cause of limited products.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, June 15, 2021
We are sorry that you are experiencing issues with your Brother HLL5200DWT machine and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
I love this printer. It makes the tasks of printing large multi size documents a breeze! The only thing I can't figure out is how to stop printing when a tray is empty. It seems to default to the other tray regardless. Maybe a setting I'm missing. Regardless, this is the best printer out there for large print jobs - highly recommend and worth the money!
The printer works perfectly after you follow directions that are provided in the package. Also if you have any issues Brother Help Assistance will provide extensive help to ensure that your machine is operating as you need. If there is a software concern they will direct you to that particular vendor.
After only one year it is giving me major problems and less than 3000 prints
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, January 13, 2021
We are sorry to hear that you are experiencing issues with your Brother HL-L5200DWT. We have many helpful resources on our support website which may help. If the issues persist, please contact Brother Customer Service directly at: https://www.brother-usa.com/support/hll5200dwt