Customer reviews from Under Armour
Under Armour - HealthBox connected fitness system - Black
Average customer rating
3.3
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
22
4 Stars
12
3 Stars
8
2 Stars
9
1 Star
15
Customer Reviews for Under Armour - HealthBox connected fitness system - Black
Customer Rating
3
UA Heart Monitor
on April 13, 2016
Posted by: Leonel
Gender:Male
I have always loved Under Armour and I always purchase training gear from them. I purchased my UA health box back in January and have been using it daily for a little over 2 months. The health box has helped me in all of my training sessions and have been very satisfied. But, yesterday while in the last few minutes of my workout, I noticed that my UA band's LED light was blue, even though I knew I was at my max heart rate. Then I saw the LED blue light turn off and it would turn back on. So today, I replaced the battery on my heart rate monitor and moistened the pads before starting my workout. But now it will not turn on or connect to any of my devices. I really love this product and would appreciate any aid to get it going again.
Response from Under ArmourBy UAExpert, UACustomerService, April 15, 2016
We are sorry to hear that, Leonel! Please feel free to reach out to a Teammate by phone at 888.727.6687 for assistance getting that issue resolved.
Written by a customer while visiting Under Armour
Customer Rating
1
If possible I would give it a ZERO
on January 15, 2019
Posted by: Neale
Gender:Male
I generally like and buy a lot of under armour products but am VERY disappointed with this product. The scale can not be used as a stand alone scale so if for any reason it does not stay connected to your phone it is a giant paper weight. My scale would connect and say it was connected but then would immediately disconnect making it unusable. It said stand on scale to confirm connection, I stood on the scale and the scale would say confirmed but my phone would say can not confirm at this time. DO NOT BUY THIS GARBAGE.
Response from Under ArmourBy UAExpert, UACustomerService, January 16, 2019
We are very sorry this scale was not meeting your performance expectations all around. Our Product Team is constantly working to develop gear that best suits our athletes and their needs. Your feedback is very valuable to us, as we will use it to ensure we improve upon this in the future! If you need any help in regards to a return, our Support Team is available to assist at 888.727.6687.
Written by a customer while visiting Under Armour