Customer reviews from Under Armour
Under Armour - HealthBox connected fitness system - Black
Average customer rating
3.3
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
22
4 Stars
12
3 Stars
8
2 Stars
9
1 Star
15
Customer Reviews for Under Armour - HealthBox connected fitness system - Black
Customer Rating
5
Great
on May 31, 2016
Posted by: october
Gender:Male
I love it , gives me so much information. Had trouble syncing the heart rate monitor, but Under Armour support helped me with that issue, nothing but great things to say.
Response from Under ArmourBy UAExpert, TeamUA, June 6, 2016
Glad to hear the Healthbox is taking your workouts to the next level!
Written by a customer while visiting Under Armour
Customer Rating
5
Great Product!
on June 4, 2016
Posted by: YELQ88
Gender:Male
Under Armour system it has helped me maintain stimulation and control of my goals based on health. Already I have lost 40 pounds! My only complaint is that the bracelet can not be synchronized with two devices at once.
Written by a customer while visiting Under Armour
Customer Rating
3
Stock up on batteries for the scale
on June 21, 2016
Posted by: BallstonMike
Gender:Male
The 4-AA batteries last all of 1 week. I only weigh myself 3 times a week. I even reset it without Wi-Fi to sync to my phone.
Response from Under ArmourBy UAExpert, TeamUA, June 22, 2016
Oh no! We are sorry to hear about your scale. Please feel free to reach out to a Teammate by phone at 888.727.6687 to speak with a Healthbox Expert.
Written by a customer while visiting Under Armour
Customer Rating
1
Waste of money
on June 5, 2016
Posted by: carriew
Gender:Female
I hate everything about this.
The scale is inaccurate (by a few pounds!).
The heart rate strap and app didn't work together right.
The band is difficult to use and basically just a step counter and watch.
The scale is inaccurate (by a few pounds!).
The heart rate strap and app didn't work together right.
The band is difficult to use and basically just a step counter and watch.
Written by a customer while visiting Under Armour
Customer Rating
1
good effort but no finish
on February 15, 2016
Posted by: kellyadams1
Gender:Female
Overall, this product compares well against others in capability but definitely not worth the price.
The band is nice, and I love that it has touch features that allow me to start/stop workouts, check progress, etc. This was a great upgrade to some others out there (tried UP2 as well).
The heart rate monitor was by far the most comfortable I've worn, I barely noticed it during my workout. I also liked that I could see where my heart rate was based on the color of the light on the band!
The scale looks cool, but the weight the showed up on the scale is not the weight the showed up in the app. Not sure what's going on there.
I got the healthbox because I was looking for a more accurate way to measure calories burned, and while I believe the band and heart rate monitor gets closer than a band alone, it only shows calories burned during the workouts and not a collective daily amount including the overall activity. (to be fair, I didn't explore the app long enough to see if it's accessible somewhere, but it wasn't straightforward to access if it's available)
The overall kicker for me is the data usage. As someone who never hits my 1GB/mo limit, I got to 75% over the course of 2 days which included 1 workout with the heart rate monitor. And as someone else also mentioned, you can't see a lot of specifics and details about the workout and heart rate in a single app which is what I would like to do.
Response from Under ArmourBy UAExpert, UACustomerService, February 16, 2016
We appreciate you taking the time to provide us with feedback about the UA HealthBox™. We have forwarded your review to our Product Development Team for examination! Please feel free to reach out to a Teammate by phone at 888.727.6687 for any additional assistance.
Written by a customer while visiting Under Armour
Customer Rating
4
Move over fitbit
on March 21, 2016
Posted by: MeimeiG
Gender:Female
I will honestly say I am in love with this product! Being that I'm not a gym rat I will say this has motivated me to work out more even walk more. The set up is pretty straight forward. My only complaint about the wrist band is instead of the magnetic charging port I would have preferred a standard mini USB port. But other than that I LOVE it..
Response from Under ArmourBy UAExpert, TeamUA, March 23, 2016
Thanks for the great feedback, MeimeiG! We appreciate you being on Team UA!
Written by a customer while visiting Under Armour
Customer Rating
3
I'm confused...
on March 27, 2016
Posted by: bryantdouglass
Gender:Male
So I can track my HR with the monitor only when I'm tracking workouts with the band? I tried to track with the Record App but, I couldn't get it to connect. Disappointing considering I can track most of my workouts on the Record App but they're not able to be added to the UA Band.
The band attachments feel like they could snap off at any minute. The large it comes with is too large, the small is too small.
Scales...a different weight every time I stepped on it in ten minute time period. I thought I read where there would be a software update for it, but I can only connect to my scale when I'm stepped on it and I don't want it to update my weight constantly just to connect and adjust settings.
Response from Under ArmourBy UAExpert, UACustomerService, March 29, 2016
You do not need the UA Band in order to use the UA Heart Rate however there are some great features when using both! Please feel free to reach out to a Teammate by phone at 888.727.6687 for assistance getting your questions answered.
Written by a customer while visiting Under Armour
Customer Rating
4
Great harmony
on July 4, 2016
Posted by: Biddsanity
Gender:Male
The system works well and does a good job of tracking fitness essentials. My only complaint about the health box is the body fat measurements are off, and because I have small wrists the band doesn't fit like it should. The small strap is too short while the large strap is too long. Overall the system as a whole is wonderful. It performs as expected and tracks my information well. Pleased with the health box as a whole. It would be perfect with minor adjustments. The software is the coolest I've seen and syncs well with my phone.
Response from Under ArmourBy UAExpert, TeamUA, July 6, 2016
Glad to hear our gear is taking your workouts to the next level!
Written by a customer while visiting Under Armour