Customer reviews from frigidaire.com
Frigidaire - 12,000 BTU Window Air Conditioner - White
Average customer rating
4.5
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
71
4 Stars
17
3 Stars
5
2 Stars
1
1 Star
4
93%of customers recommend this product.
(
76 out of
82)
Customer Reviews for Frigidaire - 12,000 BTU Window Air Conditioner - White
Customer Rating
1
Dissapointed
on June 30, 2019
Posted by: Momto3
from Baltimore, MD
Just installes this air conditioner..it seems to work great then just stops blowing air. I have had this less than a week and it has done it numerous times. Getting ready to send this back and replace it with so ething else.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , July 9, 2019
Hi, Momto3! We apologize for any matters you have experienced with your air conditioner. Based on the information provided, it sounds like your air conditioner may be in econ (energy saver mode). When the air conditioner is in the eco (energy saver) mode, the fan will continue to run for 1 minute after the compressor shuts off. It will the cycle on for 20 seconds at a 10 minute interval until the room temperature is above the set temperature, at which time the compressor turns back on. However, we would like to gain a little more insight pertaining to your experience, and to ensure that your air conditioner is working as designed.
At your convenience, feel free to reach out to us at 1-877-435-3287 Monday-Friday, 8:30am-8pm EST or socialcare@electrolux.com.
Kindly,
Ciara
At your convenience, feel free to reach out to us at 1-877-435-3287 Monday-Friday, 8:30am-8pm EST or socialcare@electrolux.com.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
3
window
on July 23, 2019
Posted by: Rusheriff
from nj
[This review was collected as part of a promotion.] purchased a month ago for bedroom works fine but very noisy and have to turn tv up loud to hear.
I would recommend this to a friend!
Response from frigidaire.comBy Ashton, Online Outreach Specialist, July 25, 2019
Hi, Rusheriff!
Thank you for sharing your experience with this model. Our designs rely heavily on consumer feedback, and reviews like yours are very valuable to us! The noise level of this model should be about the same as an average conversation, and will decrease with lower fan speeds. If you have any further questions or concerns, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for sharing your experience with this model. Our designs rely heavily on consumer feedback, and reviews like yours are very valuable to us! The noise level of this model should be about the same as an average conversation, and will decrease with lower fan speeds. If you have any further questions or concerns, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features!
on July 28, 2019
Posted by: Brad 61
This was bought by my son...and he is happy with it he said it is very quite,
he lives in a mobile home and it cools it down in a half hour .
he lives in a mobile home and it cools it down in a half hour .
Written by a customer while visiting frigidaire.com
Customer Rating
4
Well Built
on August 2, 2019
Posted by: spdurka
[This review was collected as part of a promotion.] This room a/c unit works just fine . So far it's been worth the money .
Written by a customer while visiting frigidaire.com
Customer Rating
1
Do not purchase
on August 3, 2019
Posted by: Yes this is a negative
Worst AC ever, can't even keep a 16x16 room somewhat cool. The cheap Haier from Walmart with less BTU's cooled better for about half the price. Will avoid this brand like the plague.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , August 5, 2019
Hey there! We certainly apologize that you are not fully content with the function of your air conditioner. We strive to produce quality products, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. For optimal performance, selecting the correct sized air conditioner for the room’s square footage is essential for efficient cooling, and larger is not always better. For a room size of 256 square feet, a 7,0000 btu air conditioner would work better.
Should you have any questions or concerns about the information provided to you, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience.
Kindly,
Ciara
Should you have any questions or concerns about the information provided to you, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Temp control - temote control
on August 11, 2019
Posted by: Jed40
[This review was collected as part of a promotion.] I bought this unit about a month ago and am so glad I did. Had a Frigidaire unit for years, and it worked very well, but did not have a temp control feature. We do not have central air, so use floor fans to move cooled air to other parts of house. Use often for air (fan feature only) to provide outside air to room.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Like the unit
on August 14, 2019
Posted by: Beryleebear
How do you move the vent control? up, down, sideways ..I am scared I will break it.....
Written by a customer while visiting frigidaire.com
Customer Rating
4
Cools good but the design could be better
on September 7, 2019
Posted by: ericana
This ac works well enough to cool off most of our downstairs when running with another ac in a different room. We have a very sectioned downstairs with 4 separate areas and the two of them together keep the downstairs quite cool. If we just use this ac, which is in our dining room, it keeps the dining room quite cool. It's not extremely loud either. The one thing I'm not satisfied with is the design of the side flaps. I had to get creative with cotton balls and some sharpened pencils to keep it from having gaps that would easily let bugs and warm air in. The flaps are just flimsy and won't stay open all the way without tugging themselves back into folded position. Overall I'm quite satisfied though.
Written by a customer while visiting frigidaire.com